Restaurant Manager

Restaurant Manager Base Pay Range

$75,000.00/yr - $85,000.00/yr

For 51 years, Casa Bonita has been synonymous with families, fanfare, and fun. Restored to its former glory in 2023, Casa transports guests back to a childlike oasis that is both mysterious and captivating, with an unforgettable dining and entertainment experience that includes live music, shows, games and memories that will last a lifetime. Our team members share a passion for being part of the Casa legacy and are eager to work together to define this exciting new chapter in our history.

• Great earning potential
• Affordable medical insurance available
• Employer-sponsored dental and vision
• Paid vacation and sick time
• Exclusive employee discounts at our Mercado store
• Career growth opportunities
• Employee family meal

• Welcome and engage with all guests to create a memorable experience
• Manage and support the team through supervision, coaching, and AOR ownership to drive engagement, service excellence, and continuous improvement
• Monitor key performance metrics, including guest satisfaction scores, service times, and operational efficiency, to identify areas for continuous improvement
• Create effective schedules that support team productivity
• Provide timely and accurate updates with the team, including daily shift announcements and company communications
• Assist staff in resolving guest issues by offering complimentary items and processing voids as needed
• Support staff in resolving guest issues and assist in restaurant operations, such as a Table Captain, Guest Services Captain, Table Attendant, Table Assistant, and Guest Services Attendant, as needed to ensure smooth service delivery
• Perform other duties or tasks as assigned by the Executive Leadership based on business needs

• Bachelor’s degree in hospitality management or business, or related field
• Minimum of 3 years of restaurant management experience
• Proficient in POS systems and basic computer skills
• Strong leadership and team management skills
• Able to motivate and manage a team
• Strong interpersonal and communication skills
• Able to proactively identify and resolve issues, using conflict resolution skills to support exceptional service and a positive guest experience
• Able to communicate effectively in English
• Must have reliable form of transportation and be able to work flexible shifts, inclusive of weekends, days, late nights, and holidays

• Bilingual in Spanish
• Serv Safe Food Handler and/or Serv Safe Alcohol certification
• CPR or basic first aid

• Able to lift and carry up to 50 pounds
• Must be able to walk at least 10,000 steps per shift, including stairs, inclines, and declines
• Able to pivot, transition between seated and standing positions, kneel, stoop, and lift throughout shifts
• Able to use manual dexterity, gross motor skills, and fine motor skills
• Computer use with frequent typing and mouse activity, requiring hand-eye coordination and visual focus, with periodic breaks to reduce fatigue
• Able to use headsets, dual monitors, or other ergonomic office tools for comfort and efficiency
• Able to distinguish colors and see both up close and at a distance
• Able to work in confined spaces
• Comfortable working in loud, distracting environments
• Able to multitask and work efficiently with speed, accuracy, and composure in a fast-paced, high-volume restaurant and entertainment venue

Casa Bonita offers a benefits package that includes medical, dental, and vision insurance for full-time employees.

Mid-Senior level

Full-time

Management and Manufacturing

Restaurants