Member Experience Specialist - Veterinary Hospitality
Job in
Lakewood, Ocean County, New Jersey, 08701, USA
Listed on 2026-08-20
Listing for:
Doist
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Small Door is a membership-based veterinary care provider delivering high-quality service with 24/7 telemedicine and transparent pricing. The Member Experience team collaborates closely with medical staff to ensure a seamless, stress-free visit for pets and their families.
The role supports front-desk operations, appointment flow, billing communications, and cross-team coordination. It requires hospitality experience, strong communication, and empathy, with availability for 40 hours/week
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