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Customer Support Specialist
Job in
Lakewood, Ocean County, New Jersey, 08701, USA
Listed on 2026-09-17
Listing for:
Aceolution
Full Time
position Listed on 2026-09-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
- Assist customers via voice, video, and chat.
- Support customers during the enrollment process.
- Verify documents and enter information accurately.
- Manage multiple customer sessions.
- Resolve basic technical issues.
- Report and follow up on issues.
- Maintain accurate records and reports.
- Follow company policies, security, and confidentiality standards.
- Attend required training sessions.
Requirements
- High school diploma or equivalent.
- Good knowledge of Microsoft Office.
- Good computer and data-entry skills.
- Strong communication and customer service skills.
- Ability to multitask and solve problems.
- Ability to handle confidential information.
- Willingness to work evenings and weekends.
- Previous customer service or administrative experience is an advantage.
The Customer Support Specialist position in the Management & Operations, Sales field is open for applications.
We have an opening for a Customer Support Specialist in NJ, United States within Management & Operations, Sales.
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