Customer Education & Learning Experience Designer
Listed on 2026-08-07
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IT/Tech
Customer Education & Learning Experience Designer
CubX is a modern Managed Service Provider (MSP) transforming how businesses experience technology. We believe IT should be simple, secure, and enjoyable—not confusing or intimidating. Through automation, thoughtful design, and world-class customer experiences, we're changing what businesses expect from their technology partner.
As we continue building the future of our platform and services, we're looking for someone who can redefine how customers learn. If you're passionate about education, design, storytelling, and making complex technology easy to understand, we'd love to meet you.
At CubX, we believe our clients are more than just tickets—they're our friends. We're committed to providing top-notch service with a personal touch. We like to take a creative approach, think outside the box, and get ahead of issues before they arise. We also believe in providing a balanced environment, with benefits that include:
- Competitive Salary & Comprehensive Benefits Package:
Health, dental, vision, 401(k), and PTO. - Professional Development:
Access to training and certification programs to grow your skills in areas like Microsoft 365, Azure, and networking. - Fun & Inclusive Company Culture:
Team events, social activities, onsite gym for physical wellness, and a supportive work environment that values your ideas and input.
Your work will directly improve customer adoption, reduce support requests, accelerate onboarding, and become a core part of the CubX experience.
You'll build a modern education ecosystem including:
- Professional product walkthrough videos
- Customer onboarding courses
- Interactive learning paths
- Help center articles and knowledge base content
- In-app guidance and tutorials
- Product documentation
- AI-assisted training experiences
- Visual graphics and illustrations
- Customer success playbooks
- Internal employee onboarding and training
- Feature release education
- Security awareness content
- Microsoft 365 adoption guides
Your mission is simple:
Make technology feel effortless.
Your work will influence nearly every customer who interacts with our company.
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