IT Service Desk Lead — Solutions Ops & Client Success
Job in
Lakewood, Ocean County, New Jersey, 08701, USA
Listed on 2026-09-08
Listing for:
Clair Global
Full Time
position Listed on 2026-09-08
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Safari Solutions is seeking a Solutions Operations Manager to lead the Tier 1 and Tier 2 technical support teams and oversee daily service desk operations in Cedar Knolls, NJ. This hands-on role serves as the primary escalation point for troubleshooting, client support, and process improvements.
The ideal candidate brings 5+ years in a help desk or technical support environment with supervisory experience, strong leadership, and excellent English communication.
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