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Customer Experience Optimizer — Logistics Analytics

Job in Lakewood, Ocean County, New Jersey, 08701, USA
Listing for: JD LOGISTICS US
Full Time position
Listed on 2026-09-30
Job specializations:
  • Supply Chain/Logistics
Salary/Wage Range or Industry Benchmark: 70000 - 100000 USD Yearly USD 70000.00 100000.00 YEAR
Job Description & How to Apply Below

JINGDONG Logistics is hiring a Customer Experience Specialist in Perth Amboy, New Jersey. The role focuses on building and maintaining a comprehensive customer experience and operations quality monitoring framework across the Americas.

You will develop KPI dashboards, standardize reporting, and drive data-driven improvements to delivery timeliness and customer satisfaction. The ideal candidate brings 3–5 years in logistics operations, strong SQL, Excel, and BI tooling skills (Power BI/Tableau),

This posting is for the Customer Experience Optimizer — Logistics Analytics role at JD LOGISTICS US, based in NJ, United States.

The Customer Experience Optimizer — Logistics Analytics role at JD LOGISTICS US is now open for applications in NJ, United States.

Join us at JD LOGISTICS US as our next Customer Experience Optimizer — Logistics Analytics in NJ, United States.

We are currently recruiting a Customer Experience Optimizer — Logistics Analytics for our team in NJ, United States.

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