Inside Sales Representative

Company Overview

Our client is a fast-growing manufacturer and distributor of quality kitchenware, tabletop, cookware, flatware, serve ware, drinkware, and household products trusted by retailers and food service professionals nationwide. Known for deep inventory, competitive pricing, same-day shipping, and strong customer support, the organization is committed to delivering reliable products and exceptional service to its customers.

Position Overview

The Inside Sales Representative plays a key role in generating new business and growing existing accounts through proactive outreach, strong relationship management, and consistent follow-through. This position requires someone who is confident on the phone, motivated by results, and energized by the opportunity to help build the business while delivering exceptional customer service.

Location: Lakewood, NJ

Reports To: Sales Manager

Employment Type: FT, On Site - Mon thru Fri, 8AM – 5PM

Salary: $50k - $60k a year with generous commission structure

Key Responsibilities

• Manage inbound and outbound sales activities to generate new business, grow existing accounts, and achieve revenue goals.
• Present products, pricing, and solutions effectively while identifying customer needs and closing sales opportunities.
• Maintain consistent follow-up on leads, quotes, and customer inquiries to drive conversions and ensure a positive customer experience.
• Accurately process orders and maintain CRM records to support sales tracking, reporting, and operational efficiency.
• Collaborate with cross-functional teams to ensure smooth order fulfillment, timely delivery, and issue resolution.
• Develop strong product knowledge and provide customer insights and market feedback to support sales strategy and business growth.

Qualifications

• 1+ year of experience in inside sales, customer service, or a related sales role (B2B or B2C)
• Strong verbal and written communication skills with the ability to build rapport and influence customer decisions
• Comfortable with outbound outreach, follow-ups, and managing multiple customer interactions simultaneously
• Customer-focused with a consultative approach to identifying needs and presenting solutions
• Experience using CRM systems and order entry tools preferred
• Ability to learn product features quickly and communicate value to diverse customer types
• Goal-oriented, organized, and detail-driven with strong follow-through

Key Competencies

• Business Development & Prospecting: Proactively identifies and pursues new opportunities through outbound calls, networking, and relationship building to expand the customer base and generate revenue.
• Confidence in Outreach & Persuasion: Comfortable initiating conversations, overcoming objections, and engaging decision-makers to move opportunities forward and close business.
• Results-Driven Performance: Highly motivated to exceed goals, with a strong sense of urgency, accountability, and ownership over individual sales performance.
• Consultative Selling & Needs Discovery: Uses active listening and strategic questioning to uncover customer needs and position solutions that drive value and long-term relationships.
• Resilience & Competitive Drive: Demonstrates persistence, determination, and a strong work ethic in a fast-paced sales environment, maintaining momentum despite challenges or rejection.
• Growth Mindset & Coachability: Eager to learn, receptive to feedback, and committed to continuous improvement to increase effectiveness and sales success.

Compensation

Competitive salary with performance-based incentives. The client also offers opportunities for professional development and advancement as the company grows.

EEO Statement

Our client is an Equal Opportunity Employer and values diversity in its workforce. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other status protected by law.

Please Note

All hiring decisions are made by our clients leadership. This position requires reliable attendance during scheduled business hours and a readiness to support internal and external customers with responsiveness and professionalism.