AI Automation Engineer

AI Automation Engineer

Automation
• AI Workflows
• ROI on Every Build

At Digacore, we help businesses operate smarter through technology, automation, and exceptional support. We’re a fast-paced MSP that blends IT, development, automation, and client experience into one collaborative environment.

We’re looking for an AI Automation Engineer who is curious, AI-native, and energized by the idea of building real workflows that save time and money. In this role, you’ll sit shoulder-to-shoulder with end users — internal teams and clients — to identify pain points, design AI-augmented workflows, and ship them using tools like Claude, n8n, and Power Automate. You don’t need to be a senior developer — you do need to know how to talk to Claude, build with its guidance, and learn our MSP and client context quickly.

You won’t just automate tasks; you’ll tag a measurable ROI against every workflow you ship.

• Sit with end users and stakeholders to uncover repetitive, manual, or high-friction workflows that are candidates for AI and automation
• Design and build AI-augmented workflows using Claude (Code, Skills, Agent SDK), n8n with AI nodes/agents, and Power Automate with Copilot — leaning on Claude as your pair-programmer
• Create Claude Skills, Agents, and Cowork plugins tailored to specific departments and use cases
• Tag a measurable metric against every workflow you build — estimated hours saved, manual steps reduced, runs executed, user adoption — and do the basic math to show impact
• Translate business problems into clear, scoped solutions and well‑written Jira tickets
• Prototype quickly, gather user feedback, and iterate — ship working flows, not slide decks
• Build and maintain lightweight integrations between Claude, Microsoft 365, SharePoint, APIs, and internal tools
• Partner with senior developers and automation engineers to harden your prototypes into production‑ready workflows
• Write and troubleshoot supporting scripts, API calls, and small automations that glue systems together
• Document each workflow clearly so other team members and clients can use, support, and extend it
• Communicate professionally with executives, leadership, and end users — during discovery, demos, and rollout

• 1–3 years of hands‑on experience in automation, scripting, or development — enough to build with confidence, not enough to be senior
• Working knowledge of Claude — you’ve used Claude.ai or Claude Code, and you’re comfortable directing it to build, debug, and iterate alongside you
• Hands‑on experience building workflows in at least one of: n8n (ideally with AI nodes/agents) or Power Automate (ideally with Copilot)
• Comfort with basic scripting and API integrations (REST, JSON, webhooks)
• An ROI mindset — you instinctively ask “how much time does this save?” and can tag a metric to the work
• Strong discovery and listening skills — you can sit with a non‑technical end user and pull the real problem out of them
• Excellent written and verbal communication; comfortable presenting your work to leadership and clients
• Strong troubleshooting and research instincts, and the ability to pick up new tools and models quickly
• Willingness to ramp on our MSP and client context — you don’t need to know it on day one, but you need to want to learn it

• MSP experience
• Experience with additional LLM platforms and APIs (OpenAI, Azure OpenAI, etc.) and prompt engineering best practices
• Familiarity with Microsoft 365, SharePoint, and the Power Platform
• Experience working with databases such as Supabase, Postgres, or SQL Server
• Basic familiarity with Node.js, React, or other modern frameworks — enough to read code and extend small apps with Claude’s help
• Experience supporting operational workflows or internal business systems

• Is genuinely excited about AI and treats new models, tools, and patterns as opportunities, not threats
• Loves talking to end users and watching them work — that’s where the best automations are born
• Thinks in terms of outcomes and ROI, not just tickets closed
• Can stay calm and professional when clients are stressed or systems are misbehaving
• Has a “white…