Programs Manager

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Lakewood, OH, US

3 days ago Requisition

Salary Range: $68,563.00 To $ Annually

Primarily responsible to administer federal and non-federal housing financial assistance programs and commercial property revitalization programs and other programs as deemed appropriate from beginning to completion. Administration will require the employee to work closely with residents, property owners, businesses, the Loan Approval Board and non-profits to execute projects.

ESSENTIAL JOB FUNCTIONS:(All responsibilities may not be performed by all incumbents.)

Manages, coordinates and plans various programs, including: facilitating programs; developing program budgets and monitoring expenses and revenues; establishing program policies and procedures; promoting and publicizing all programs and activities; working with families, agencies, etc., to research, develop and facilitate needed services; developing program rules and expectations; intervening during crisis situations; providing resource and referral information; submitting reports; maintaining comprehensive knowledge of and interpreting guidelines, rules, regulations, laws, etc.,

applicable to programs; reviewing program guidelines for modifications; and completing all related documents and forms.

Develops, monitors and evaluates programs; identifies program trends.

As part of administering housing programs, advises the public, inspects properties as part of the application process, prepares work specifications, assists clients with procuring contractors, and oversees housing renovation projects through completion.

Provides support to the Loan Approval Board, including attending meetings; preparing agendas, explaining loan applications, reviewing minutes. Discussing issues with staff members; communicating with applicants to explain City position or Board concerns; developing guidelines, standards and procedures.

Coordinates and monitors contracts and agreements with other organizations and individuals. Counsels and confers with program participants and resolves related problems.

Serves as a liaison and/or member of various committees, teams, organizations, etc., and collaborates, persuades, presents reports to and negotiates/networks with others outside own work area to coordinate efforts and maintain cooperative and efficient relations.

Plans short and long-range goals, objectives, and overall direction of programs; assists in planning and implementing short term or annual goals, objectives and strategies for the department, project or programs.

Composes correspondence in accordance with standard policies; answers various inquiries; explains program, policies, procedures, etc.

Performs various administrative functions, including maintaining program participation records; entering data into computer system; and conducting various meetings.

Maintains and upgrades professional knowledge, skills, and development by attending seminars, meetings and training programs and reading trade and professional journals and publications.

Coordinates special projects by reviewing materials and preparing and submitting data. Writes, submits and presents applications for funding to committee(s).

Reviews loan documents to assure accuracy of payment calculations; reconcile payment and loan information. Ensure quality standards and compliance with regulations are maintained.

Receives requests for assistance, complaints, suggestions, etc., and handles or refers requests to appropriate staff members.

Disseminates a variety of information and/or reports to various agencies, residents, divisions, or departments via…