Assistant Manager - Operations + Inventory

• Base Pay $48,000.00 - $51,000.00 / Year
• Job Category Retail, Sales, Customer Service
• Employee Type Full Time

The Forest’s mission is to improve quality of life through safe and easy access to cannabis by providing consistent, high-quality product through innovation, vertical integration and aggressive regulatory reform.

We aim to create a new standard in the medical cannabis industry for quality, care, innovation, and education while still maintaining a focus and conscious understanding of how our decisions within the role effect the social and environmental impact in our community and for our customers . We’re committed to a research-driven, customer
-centric approach in all that we do, and we will work to have a lasting positive impact in our community

One Team
- We’re all in this together

Growth
- Pride in growing our teams, footprint, patient base and ourselves

Empathy
- Compassion for our people and patients leads to success

Accountability
- Do what we say we will do and stand behind our actions

The Assistant Manager – Operations + Inventory is a key leadership role responsible for supporting the General Manager in overseeing daily dispensary operations and inventory compliance. This role encompasses both operational leadership and inventory management responsibilities and is typically utilized in smaller or lower-volume locations, carrying expanded accountability for store performance, regulatory compliance, and financial controls. The Assistant Manager partners closely with the General Manager to lead the retail team, uphold company standards, and ensure a consistent and compliant guest experienc e.

• Serve as Manager on Duty in the absence of the General Manager, with full responsibility for store operations, team leadership, cash controls, and inventory and regulatory compliance
• Lead by example on the retail floor, delivering an exceptional guest experience and reinforcing a guest-first service culture.
• Ensure all front-of-house and back-of-house workflows are executed accurately, efficiently, and in compliance with state regulations and company SOPs.
• Oversee opening and closing procedures, including inventory protocols, cash counts, and daily operational reporting.
• Ensure team members properly check in guests, guide product selection, and complete transactions in a timely and accurate manner.
• Address guest concerns, complaints, and service recovery situations promptly and professionally.
• Communicate daily promotions, product updates, and operational priorities to staff.
• Partner with management on facility needs, supply ordering and maintenance requests.
• Stay informed on cannabis industry trends, product knowledge, and regulatory updates to support team education and compliance.
• Perform additional duties as assigned, including scheduling , daily role assignment , time and attendance tracking , and employee performance conversations.
• Maintain strict confidentiality of patient, guest, and business information.

• Owns vault/fulfillment maintenance, organization, and re-stocking of sales floor
• Collaborates with retail purchasing manager on inventory needs, guest requests, sell through and inventory management strategies
• Oversee inventory intake, product receiving and naming accuracy , transfers, cycle counts, audits, and reconciliation using state inventory compliance and POS systems.
• Maintain accurate and compliant inventory records for all cannabis and non-cannabis products.
• Responsible party for oversight of weekly destruction processes and associated documentation in accordance with state regulations.
• I nvestigate inventory discrepancies and partner with management on corrective action plans.
• En…