Information Technology Manager

This position is being reposted to expand the candidate pool. Applicants who previously applied will remain under consideration and do not need to reapply. All applications will be reviewed after the posting has closed . Pierce Transit is an independent municipal organization, dedicated to fulfilling the mission of improving people's quality of life by providing safe, reliable, and accessible transportation services that are locally based and regionally connected.

We are recruiting an Information Technology Manager to lead the Information Technology department, reporting to the Chief Financial Officer. This role ensures the secure, reliable, and efficient operation of all agency technology systems, including networks, telecommunications, integrated applications, and cybersecurity, that support public transit services. The IT Manager oversees technology strategy, critical systems, budgeting, and resource allocation; sets strategic goals;

and recommends effective technology solutions aligned with business needs. This position provides senior-level technical expertise across multiple disciplines, fosters innovation, and integrates people, processes, and technology to achieve agency goals, while coaching and developing staff and facilitating effective collaboration. BENEFITS:
At Pierce Transit, our employees’ health and wellbeing is important to us! That’s why we offer four on-site gyms and an incredible Wellness Program in addition to excellent medical, dental, and vision packages. Pierce Transit employees participate in the Washington Public Employees’ Retirement System (PERS) administered by the Department of Retirement Systems (DRS). Employees must elect to participate in PERS Plan 2 or PERS Plan
3. Employees who have participated in the Tacoma Employee’s Retirement System (TERS) may elect to continue to participate in that system. Employees in the PERS system do not pay the 6.2% Social Security tax but are still responsible for a 1.45% payment for Medicare . Pierce Transit offers $5,000 per year (up to a total of $18,000) in Tuition Assistance after your one-year anniversary.

Certifications, and career skills must be connected to a job at Pierce Transit. Pierce Transit provides an ORCA Card benefit for each employee and a family member. This benefit provides free access to service on Pierce Transit, Sound Transit, Community Transit, Everett Transit, King County Metro, Kitsap Transit, Seattle Monorail, Seattle Streetcar, King County Water Taxi and Kitsap Foot Ferry.

PAID LEAVE:
Full-time Pierce Transit employees receive 11 paid holidays, 2 personal paid holidays, eligibility to earn 2 wellness days, 6 days of major sick leave, and 22 days of paid time off (PTO) per year. PTO accrual rates increase per policy. The following functions are not intended to serve as a comprehensive list of all duties performed in this classification, only a representative summary of the primary duties and responsibilities.

Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Provides strategic level advice to the Executive team regarding information technology. Plans, develops, coordinates, and implements information systems to meet the Agency’s technology needs. Provides leadership and direction to the Information Technology Department to support the Agency’s business goals and Strategic Plan.

Develops and monitors implementation of department goals, objectives, priorities, and effectiveness of service delivery methods and procedures. Develops and coordinates implementation of the Information Technology Strategic Plan. Leads incident response, disaster recovery, and business continuity planning. Ensures compliance with accessibility, records retention, and data privacy requirements. Supervises the work of assigned personnel, including assigning and reviewing work, providing guidance, and conducting performance evaluations.

Oversees the management of multiple, concurrent, large IT projects, primarily in project planning and development, oversight, and sponsorship roles. Coordinates feasibility studies, prepares requests for…