Maintenance Technician

Who we are:

Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands‑on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.

As Maintenance Technician 2, you will be responsible for completing a variety of hands‑on maintenance and repair tasks across the property, with a strong emphasis on accountability, quality workmanship, and legendary customer service. This role is focused on executing maintenance work, responding to service requests, and supporting overall property operations. You will work closely with the onsite team but will not have supervisory or vendor management responsibilities.

• Complete assigned maintenance tasks accurately, efficiently, and within expected time frames
• Document work performed, parts used, and time spent in the maintenance system
• Follow established maintenance schedules and prioritize work orders based on urgency and resident needs

• Respond to resident maintenance requests in a courteous, professional, and timely manner
• Communicate clearly with residents regarding repairs, timelines, and completed work
• Maintain a positive, service‑oriented attitude when interacting with residents and team members.

• Perform routine and corrective maintenance, including plumbing repairs, electrical troubleshooting, HVAC maintenance, and appliance repair
• Conduct preventive maintenance inspections to identify and address issues proactively
• Follow all safety procedures and company standards

• Assist with maintaining the overall cleanliness, safety, and appearance of the property
• Identify and report safety hazards, building issues, or code concerns to leadership
• Perform regular inspections of building systems, equipment, and common areas

• High school diploma or equivalent; additional technical certifications or training preferred.
• Minimum of 2 years of experience in apartment maintenance or a related field.
• Strong technical skills with the ability to troubleshoot and repair common maintenance issues.
• Excellent customer service skills with a commitment to delivering legendary service to residents.
• Ability to work independently and as part of a team in a fast‑paced environment.
• Availability to work evenings, weekends, and on‑call as needed.
• Have valid driver license and reliable transportation

• Ability to perform physical maintenance duties, including walking properties, climbing stairs and ladders, lifting up to 50 lbs, and working indoors and outdoors in varying conditions
• Ability to safely operate hand and power tools and perform repetitive tasks as needed
• Ability to communicate clearly, follow safety procedures, and use computers or mobile devices to complete work orders and documentation
• Ability to travel between properties, vendors, or supply locations as required

• Medical, Dental, and Vision insurance (eligible after 60 days)
• Met Life Supplemental Insurance options
• Employee Assistance Program (legal, financial, and counseling services)
• 401(k) plan (after 90 days)
• Long‑Term and Short‑Term Disability options
• 15 PTO days, 6 paid holidays, and 1 floating holiday
• ORCA card
• Wellness program and e‑learning platform for ongoing development

The Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.