Asset Protection Manager

Asset Protection Manager
- Organized Retail Crime

Business Unit: Store Support Centre (SSC)

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.

As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

We believe in a culture-based and team approach to security and safety. Asset protection accomplishes this through collaboration and partnership to establish a culture of safety, honesty, and integrity. We align ourselves and our partners with the practice of gratitude and appreciation. We are responsible for all aspects of asset protection impact in the regions, partners, and business u nits.

a day in the life

You jump out of bed every morning excited to live an amazing, balanced life and do amazing things centered on the protection of our teams and guests. Our AP (Asset Protection) vision is to lead compassionately and build trusting relationships to preserve the well-being of our collective and the integrity of our culture.

core responsibilities

• Serve as primary corporate contact building positive relationships with law enforcement agencies (federal, state, local) and prosecuting attorney’s offices in directing investigations and presenting cases for prosecution.
• Design and be responsible for your teams execution of ORC strategies to reduce unwanted criminal activity while identifying trends and patterns within North America
  - West to cultivate investigation leads.
• Establish guidance on company approved surveillance tactics to validate organized retail crime investigations involving individuals, groups and establishments of interest.
• Research, evaluate, and implement emerging technologies and innovative investigative tools to enhance the detection, prevention, and disruption of Organized Retail Crime (ORC) activity.
• Provide testimony in criminal proceedings on behalf of the company.
• You will work in concert with your Asset Protection Senior Manager and Retail business partners to align and address urgent business requests and trends.
• Manage, develop and elevate the skill sets of field-based ORC investigators and specialists
• Collaborate with internal business partners, law enforcement, and industry peers to develop intelligence, share best practices, and lead complex investigations targeting prolific and violent organized retail crime offenders.
• Manage budgetary spend for ORC team, inclusive of contract workers, expenses and hardware

qualifications

• At least five years’ experience in organized retail crime investigations
• Bachelors' degree preferred.
• Communication Skills – strong ability to tell your story (written and verbally) to powerfully teach others the skills to support our ORC strategy and AP vision.
• Strong documentation and case building skills.
• Certified or demonstrated ability in addressing retail theft at strategic level, conducting complex external investigations with history of success, and a basic working knowledge or physical security and protection strategy.
• Analytical Skills – ability to identify, document, and create data/powerful metrics involving all external theft patterns and trends amongst the assigned area.
• Innovative Thinker – ability to propose new tactics to mitigate theft and get the buy-in from the appropriate business partners

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and…