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Domestic Violence Shelter Manager

Job in Lakewood, Pierce County, Washington, 98496, USA
Listing for: KWA (Korean Women's Association)
Full Time position
Listed on 2026-04-17
Job specializations:
  • Social Work
  • Non-Profit & Social Impact
Salary/Wage Range or Industry Benchmark: 30 - 32 USD Hourly USD 30.00 32.00 HOUR
Job Description & How to Apply Below

Domestic Violence Shelter Manager, Social Services

$30-$32 per hour. Benefits include medical, vision, dental, and life insurance, paid time off, 11 paid holidays, and a 401(k) after one year of employment.

The Domestic Violence Shelter Manager is responsible for all aspects of shelter operations, victim services, and staff supervision, ensuring the delivery of comprehensive, survivor-centered support.

Essential Duties and Responsibilities
  • Hotline (shelter) management
  • Program management
  • Advocacy and collaboration
  • Facility management
Position Requirements , Competencies, and Qualifications
  • Required:

    at least two years of experience working in a DV shelter or DV survivor service (per WAC 388.61A).
  • Required:

    completion of 20 hours of annual continuing education and 5 hours of supervisor training (per WAC 388-61A).
  • Pass criminal history and reference checks satisfactorily.
  • Respect for all cultures and ability to interact with diverse groups.
  • Preferred: experience in victim/survivor advocacy, crisis intervention, or counseling.
  • Knowledge of gender-based violence issues and impact on individuals and families.
  • Proficiency with computers, internet searches, smartphone devices, and other software packages.
  • Ability to maintain effective relationships with staff, volunteers, community, and national partners.
  • Knowledge and sensitivity to domestic violence issues and trends preferred.
  • Knowledge of service area resources preferred.
  • Experience working in a DV shelter or transitional housing environment preferred.
  • Experience working with vendors and service providers.
  • Excellent oral, written, and interpersonal communication skills.
  • Strong project management, organizational, analytical, and problem-solving skills; ability to handle multiple priorities.
  • Ability to carry a company-provided cell phone available after normal business hours for emergency situations.
Educational Level and Related Field
  • Bachelor's degree in Counseling, Criminal Justice, Social Work, Public Health, Psychology, or other related field preferred.
  • Minimum of fifty hours of training on DV issues and advocacy within the past three years.
  • Minimum two years of experience providing advocacy to victims of DV within a DV agency.
  • Preferred: two years of staff supervision experience in a community-based organization.
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