Housekeeping Supervisor

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do. The Inn Collection Group is a multi‑award‑winning pubs‑with‑rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focus, warmth, and honesty, all with the goal of Making People Happy.

• Celebrate your birthday with an extra paid holiday.
• Be supported by our Lead‑Inn development program.
• Take the time you need to rest and recharge;
  Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns.
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same‑day bookings.
• Your loved ones can enjoy 15% off bed and breakfast.
• 24/7 confidential support is always there with our Employee Assistance Programme.
• Tronc (…that’s tips to me and you).
• Contribute to a company that gives back through our Give‑inn back scheme.
• Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.

Occupying a prime position on the seafront of Lytham St Annes, Offshore is a newly transformed destination offering a fantastic setting for enjoying home‑made food, a wide range of drinks, and fabulous accommodation.

You’ll Fit Right Inn

As Housekeeping Supervisor, you’ll be at the heart of the team, deputising in the absence of the Head Housekeeper while maintaining a friendly, detail‑oriented approach. You’ll take pride in your work, remain calm under pressure, and exceed guest expectations by responding effectively to requests.

Your duties will include:

• Cleaning rooms to our high standards and ensuring public areas are clean and welcoming.
• Promptly reporting maintenance issues and following safety guidelines.
• Working closely with the team to create memorable visits.
• Managing stocks of linen, towels, and room supplies.
• Training new and existing team members.
• Providing updates to the General Manager to ensure seamless operations and exceptional guest experiences.

If you have strong communication skills, a passion for cleanliness, and thrive in a supportive team environment, then we think you’ll fit right inn.