Student Relations Technician - Lancaster

Student Relations Technician

Desert Sands Public Charter Full-Time, Monday – Friday; 8 a.m. – 4:30 p.m. Compensation: $19.00 - $29.00/ Hourly

How You Will Make an Impact The Student Relations Technician Creates and maintains files related to the management of student records, data input, reconciliation, correspondence and public contact. Will communicate with students and/or parents in appropriate areas of student information, progress, or concerns. Performs a variety of complex and specialized activities related to student records and all compliance issues related to Average Daily Attendance (ADA) and State educational mandates.

Position Summary:

Creates and maintains files related to the management of student records, data input, reconciliation, correspondence and public contact. Will communicate with students and/or parents in appropriate areas of student information, progress, or concerns. Performs a variety of complex and specialized activities related to student records and all compliance issues related to Average Daily Attendance (ADA) and State educational mandates.

Responsibilities/Duties:

• Schedule orientation for incoming students.
• Comply with expulsion, ELL and special education, re-enrollment and reinstatement enrollment protocols.
• Ensure all required student enrollment paperwork is complete and correct.
• Accurately input student information into SIS including immunizations, enrollment dates, school track, and supervising teacher.
• Properly issue and track student work permits.
• Provide quality customer service.
• Answer all incoming telephone calls and handle them in the appropriate manner.
• File documents in student folders.

Compliance Program:

• ADA tracking and recording of work samples for accuracy.
• Audit student work samples as well as all documents that require mandatory compliance (Master Agreement, WSR, DLL, Synopsis, Report Cards, etc.)
• Check report cards for completeness and accuracy before going to the registrar.
• File student homework away.
• Conduct Orientations for new students.
• Assist teachers with problem solving issues with compliance and PLS.
• Create and maintain compliance and ADA checklists.
• Verify and confirm ADA in SIS system with form and tracking number.
• Submit compliance error reports to management.
• Performs other duties as assigned.
• Adherence to attendance policies.

Qualifications:

• High School Diploma or General Education Diploma
• A minimum of two years of related business duties.
• Good record keeping techniques that demonstrate desirable planning and organizational skills.
• Good oral and written communication proficiency.
• Work independently with minimal direction.
• Able to meet schedules and timelines. Prepare general, statistical and special reports.
• Detail oriented individual that is systemic in their approach to all assigned tasks.

Physical Requirements:

• Ability to process a large amount of data and requests
• Finger Dexterity; using primarily just the fingers to make small movements such as typing, using calculator, picking up small objects, or pinching fingers together. In addition, must be able to handle a high volume of paperwork, which will involve filing, faxing, and making copies, etc.
• Talking; especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly.
• Average Hearing; able to hear average or normal conversations and receive ordinary information.
• Visual Abilities; good acuity necessary to constantly view the computer monitor, prepare or inspect documents or operate office machinery.
• Physical Strength; sedentary work. Sitting most of the time. Exerts up to 10 lbs. of force occasionally (almost all office jobs).
• Frequent multi-tasking, changing of task priorities, and tedious, exacting work required.
• Working in a noisy, distracting environment with frequent deadline pressures.

The organization is an Equal Employment Opportunity Employer and is family/medical leave compliant. The organization prohibits discrimination, harassment, intimidation and bullying based on the actual or perceived characteristics of disability, gender, gender identity, gender expression, nationality, national origin, ancestry, race or ethnicity, color, religion, sex, sexual orientation, immigration status, potential or actual parental, family or marital status, age, or associate with an individual who has any of the aforementioned characteristics, or any other basis protected by federal, state or local law.

In addition, the organization will provide reasonable accommodations for qualified individuals with disabilities.