Community Relations Specialist II

Community Relations Specialist II

Job Category:
Administrative, HR, Business Professionals

Department:
Communications

Location:

Los Angeles, CA, US, 90017

Position Type:
Full Time

Requisition

Salary Range: $67,186.00 (Min.) - $87,342.00 (Mid.) - $ (Max.)

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.

As a key creative member of a cross-functional Communications team, the Community Relations Specialist II provides a wide range of essential project support, including co-facilitation of stakeholder meetings and trainings, as assigned, coordinating the delivery of services and goods required for meetings, verification of stakeholder eligibility for committee participation, stipend disbursement, and logistics and data management for stakeholder meetings and activities as assigned.

With guidance from management, the Community Relations Specialist II may contribute to ensuring the organization's sponsor ships program aligns with strategic priorities. This involves collaboration with multiple departments; establishing and maintaining relationships internally and externally; and, evaluating and routing a high volume of sponsorship requests in accordance with sponsor ships policies and procedures. Key responsibilities include writing, creative development, cultivating relationships with community-based organizations, and event planning and support.

In collaboration with key internal stakeholders, this position represents the organization in interactions with a wide variety of stakeholders, including employees, consumer council members, consumer advocates, sponsorship recipients, community partners, and online audiences, through meetings, presentations, and written, video, verbal, telephonic, and digital messaging, in alignment with organizational priorities, brand guidelines, and regulatory requirements.

With guidance from project leads, this position will create and coordinate internal and external communications strategies and campaigns and identify communications opportunities for dissemination of approved messaging. This includes but is not limited to writing and updating messaging and supporting intradepartmental communications campaigns through a variety of channels, including social media and monitoring and responding to stakeholder inquiries, tracking data, and regularly reporting on internal and external stakeholder engagement metrics.

In collaboration with key internal stakeholders, represent the organization in interactions with a wide variety of stakeholders, including employees, consumer council members, consumer advocates, sponsorship recipients, community partners, and online audiences, through meetings, presentations, and written, video, verbal, telephonic, and digital messaging, in alignment with organizational priorities, brand guidelines, and regulatory requirements.

Support the creation of multi-media messaging strategies, social media content and deliverables for multiple stakeholders, including employees, community partners, members, and other key audiences. Identify communications opportunities for dissemination of approved messaging through multiple mediums, this includes collaboration with the key stakeholders support the Enrollee Advisory Committee through co-development of presentations; creating and maintaining stakeholder engagement data; generating reports as needed;

responding to stakeholder inquiries; and conducting research as needed.