Art Program Leader - Guest Services

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Temporary Temporary Lancaster, CA, US

7 days ago Requisition

Salary Range: $18.31 To $21.20 Hourly

Closing Date: Monday , June 22nd, 2026, at 9:00 PM (PST)

Department: Parks, Arts, Recreation, and Community Services – MOAH

Hourly Range: $18.31 - $21.20

Classification: Temporary

Job Summary:

Under general supervision, the Art Program Leader will perform customer service duties, process donations and sales, and supervise galleries. The Art Program Leader assists with tours, rentals, and special events at the City of Lancaster’s Museum of Art and History, MOAH: CEDAR, Western Hotel Museum, and the Elyze Clifford Interpretive Center.

Supervisory Responsibilities:

• None

Example of

Duties & Responsibilities:

Duties may include, but are not limited to, the following:

• Greet guests and provide information regarding exhibits, activities, and events taking place at any one of the museum’s locations.
• Answer incoming calls; take messages, determine the purpose of callers, and forward calls to appropriate personnel.
• Direct visitors appropriately.
• Provide courteous and accurate information in-person and via phone and email.
• Process donations and conduct sale transactions, ensuring proper use of cash handling procedures.
• Retrieve, sort, and distribute daily mail and deliveries.
• Keep galleries clean and presentable daily.
• Set up, staff, and tear down events and rentals.
• Assist in the deinstallation and packaging of artwork.
• Assist in the repair and painting of galleries for exhibitions.
• Perform related duties as required.

The duties listed above are not intended to be all-inclusive. An employee may also perform other related duties as assigned by their immediate supervisor. This position is considered non-exempt.

Required Skills:

• Ability to organize.
• Understand and follow written and oral instructions.
• Deal tactfully and effectively with staff, participants, and the public.
• Ability to interpret and carry out a variety of instructions furnished in written, oral, diagram, or schedule form.
• Possess interpersonal communication skills, both verbal and written.
• Ability to communicate clearly and concisely.
• Ability to work independently in the absence of supervision; ability to work in a team environment; ability to establish and maintain effective working relationships; ability to work with all levels of employees and management, and willingness to assist co‑workers.
• Must be able to work approximately 18 hours a week, which includes weekends and some evenings.
• Must be well organized, highly motivated, and possess good writing, typing, speaking, and interpersonal skills.
• Knowledge of or an interest in, and appreciation of, the visual arts and history is preferred.
• Ability to organize and coordinate a variety of duties related to the assigned project.
• Ability to assist in organizing and implementing cultural activities.
• Ability to perform clerical functions; observe safety principles and work safely.

Education & Experience:

• Any equivalent combination of education and experience that provides the knowledge, skills, and abilities necessary for acceptable job performance.
• Currently enrolled in a college or university, majoring in Arts or a related field, is desirable.

Core Competencies:

• Problem Solving – Analytically and logically evaluating information.
• Learning Agility – Seeking learning opportunities and applying the lessons to work.
• Handling Stress – Maintaining emotional stability and self-control under pressure, challenge, or adversity.
• Professional Integrity & Ethics – Displaying honesty, adherence to principles, and personal accountability.
• Safety Focus – Showing Vigilance and care in identifying and addressing health risks and safety hazards.
• Customer Focus – Attending to the needs and expectations of customers.
• Informing – Proactively obtaining and sharing information.
• Teamwork – Collaborating with others to achieve shared goals.
• Valuing Diversity – Appreciating the benefits of varied backgrounds and cultures in the workplace.
• Allocating Resources – Prioritizing the use of fiscal and material resources to…