Secretary II - East - Part Time

Job Objective:

Under the supervision of the Department Director, Assistant Director and/or Charge Nurse competently performs department secretarial tasks as well as various supportive duties.

• Provides normal clerical support as needed to support unit functions such as typing, filing, faxing and ordering of department supplies
• Assembles/maintains medical records according to hospital/unit practice
• Processes patient paperwork and may verify patient charges
• Transcribes physician orders accurately
• High degree of involvement with patients and family members
• Transports patients when required
• Performs errands when assigned to facilitate unit work flow; i.e. transports specimens to lab, acts as messenger to various departments, etc.
• Answers telephones in a courteous manner and directs calls appropriately
• Assist in maintenance of safe, comfortable, and therapeutic environment for patients
• May assist in completion of unit support record keeping, department reports and/or statistical sheets and department meeting minutes
• May be required to maintain department specific certifications
• Maintains department inventories
• Operates technical equipment safely and appropriately
• Orders supply requisitions for a variety of hospital services
• Participates actively in the orientation and training of new staff as assigned.
• Demonstrates knowledge regarding special needs and behaviors of age specific groups
• Participates in age specific educational and training programs
• Demonstrates proficiency in required age specific competencies.

• Meets the essential duties of Secretary I
• Prepare schedule of department secretaries and assist with unit staffing as needed.
• Patient scheduling and coordination as required by unit
• Responsibility for department time and attendance management, staffing sheets and maintenance of department attendance records according to department needs and as assigned
• Handles department reports which may vary in volume and degree of complexity according to department requirements
• Coordinates training of Secretary I
• Processes and coordinates information for team leader/charge nurse
• Reviews department purchasing charges for accuracy and makes corrections, as needed
• May retrieve, review for accuracy and/or coordinate statistical data to validate the quality of clinical work and patient charges
• Coordinates and oversees special projects as assigned by department director for Secretary I’s
• Participates in Performance Improvement activities
• Logs, audits, and inputs patient charges into hospital wide system. (Duties and projects may vary according to unit/department needs.)

• Assists in special projects/assignments.

• Knowledge of current AVH policies and procedures including legal documents pertinent to unit, use of written resources and forms and the hospital structure and resources
• Knowledge of office practices and procedures normally acquired through six (6) months experience and completion of high school studies in secretarial skills desirable
• Ability to type 20-30 wpm
• Ability to be flexible to meet staffing requirements
• Ability to learn computer skills within six (6) months of employment
• Ability to adhere with AVH Absenteeism and Tardiness Policy
• Ability to adhere with AVH Leaves of Absence Policy
• Ability to adhere with AVH Paid Time Off (PlO) Policy
• Ability to adhere with AVH Recording of Hours Worked Policy
• Ability to adhere to the department dress code
• Ability to organize work and establish priorities
• Ability to expand on own initiative in performance of duties
• Skill and ability to follow the telephone etiquette/standards
• Conforms to AVH Standards of Excellence
• Ability to function effectively under pressure and meet time parameters
• Ability to communicate effectively while maintaining good working relationships with co workers, managers and other hospital staff
• Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVH
• Ability to maintain the confidentiality of patient, hospital and department information
• Ability to adhere to safety rules and regulations
• Safely and effectively uses all equipment…