Secretary II - East - Part Time

Overview

Job Objective:
Under the supervision of the Department Director, Assistant Director and/or Charge Nurse, the secretary performs department secretarial tasks and various supportive duties.

• Provides normal clerical support to support unit functions such as typing, filing, faxing and ordering of department supplies
• Assembles/maintains medical records according to hospital/unit practice
• Processes patient paperwork and may verify patient charges
• Transcribes physician orders accurately
• High degree of involvement with patients and family members
• Transports patients when required
• Performs errands to facilitate unit workflow (e.g., transports specimens to lab, acts as messenger to various departments)
• Answers telephones in a courteous manner and directs calls appropriately
• Assist in maintenance of safe, comfortable, and therapeutic environment for patients
• May assist in completion of unit support record keeping, department reports and/or statistical sheets and department meeting minutes
• May be required to maintain department specific certifications
• Maintains department inventories
• Operates technical equipment safely and appropriately
• Orders supply requisitions for a variety of hospital services
• Participates actively in the orientation and training of new staff as assigned
• Demonstrates knowledge regarding special needs and behaviors of age-specific groups
• Participates in age-specific educational and training programs
• Demonstrates proficiency in required age-specific competencies

• Meets the essential duties of Secretary I
• Prepare schedule of department secretaries and assist with unit staffing as needed
• Patient scheduling and coordination as required by unit
• Time and attendance management, staffing sheets and maintenance of department attendance records as assigned
• Handles department reports which may vary in volume and complexity
• Coordinates training of Secretary I
• Processes and coordinates information for team leader/charge nurse
• Reviews department purchasing charges for accuracy and makes corrections as needed
• May retrieve, review for accuracy and/or coordinate statistical data to validate the quality of clinical work and patient charges
• Coordinates and oversees special projects as assigned by department director for Secretary I’s
• Participates in Performance Improvement activities
• Logs, audits, and inputs patient charges into hospital-wide system

• Assists in special projects/assignments

• Knowledge of AVH policies and procedures including legal documents pertinent to unit, use of written resources and forms, and the hospital structure and resources
• Knowledge of office practices and procedures typically acquired through six (6) months experience and completion of high school studies in secretarial skills desirable
• Ability to type 20-30 wpm
• Flexibility to meet staffing requirements
• Ability to learn computer skills within six (6) months of employment
• Adherence to AVH Absenteeism, Tardiness, Leaves of Absence, Paid Time Off, and Recording of Hours Worked policies
• Adherence to department dress code
• Ability to organize work and establish priorities
• Ability to expand on own initiative in performance of duties
• Telephone etiquette/standards
• Conforms to AVH Standards of Excellence
• Ability to function under pressure and meet time parameters
• Ability to communicate effectively and maintain good working relationships with coworkers, managers and hospital staff
• Adherence to courteous and professional conduct as defined by hospital rules
• Maintain confidentiality of patient, hospital, and department information
• Adherence to safety rules and regulations
• Safely and effectively uses equipment necessary to carry out duties
• Ability to interpret and follow hospital and department policies and procedures
• Conforms with and supports hospital quality assurance and improvement guidelines
• Participate in department and hospital staff education
• Demonstrate willingness to work as a team player
• Commit to high levels of patient/customer satisfaction
• Supports and adheres to the values and mission statement of AVH
• Demonstrates knowledge of Corporate Compliance rules, reports…