Senior IT Analyst - Innovation & Technology

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Full Time 4000 Series City Hall, Lancaster, CA, US

4 days ago Requisition

Salary Range: $ To $ Annually

Department: City Manager's Office
Annual Salary: $ - $
Exempt – Non-Overtime Eligible

General

Summary:

The Senior Innovation & Technology Analyst leads strategic initiatives that modernize City operations through technology, data, and process improvement. This role drives innovation efforts across departments, supports smart city initiatives, and evaluates emerging technologies—such as artificial intelligence, data analytics, and digital service delivery—to improve efficiency, transparency, and resident experience. This is a highly collaborative, forward-thinking role that blends policy, technology, and operational strategy.

• Lead and implement citywide innovation initiatives aligned with Council priorities and organizational goals
• Identify opportunities to improve services through technology, automation, and process redesign
• Support the development and execution of innovation roadmaps and pilot programs

• Evaluate and deploy emerging technologies (e.g., AI, smart city systems, digital platforms)
• Serve as a liaison between departments, IT, and external vendors on technology projects
• Monitor industry trends and recommend solutions that enhance service delivery

• Develop dashboards, metrics, and performance tracking systems
• Use data analytics to inform decision-making and improve operational outcomes
• Support open data and transparency initiatives

• Manage complex, cross-departmental projects from concept through implementation
• Coordinate pilot programs, procurements, and vendor partnerships
• Prepare staff reports, presentations, and recommendations for executive leadership and City Council

• Conduct research on best practices, legislation, and funding opportunities related to innovation and technology
• Assist in developing policies, standards, and governance frameworks for new technologies (e.g., AI use policies, data governance)

• Build partnerships with universities, startups, regional organizations, and the private sector
• Support community engagement efforts related to innovation initiatives
• Represent the City at meetings, conferences, and regional collaborations

• Bachelor’s degree in Public Administration, Business, Data Science, Information Systems, or a related field
• Minimum of 5 years of progressively responsible experience in innovation, technology, data analysis, or public sector strategy
• Equivalent combination of education and work experience may be considered

• Experience in a municipal or public agency setting is highly desirable
• Experience with AI applications, data visualization tools (e.g., Power BI, Tableau), or civic tech platforms
• Familiarity with procurement processes and public-private partnerships
• Master’s degree in a related field
• Certifications in project management (e.g., PMP) or data analytics

• Smart city technologies, data analytics, and digital transformation strategies
• Project management principles and process improvement methods
• Public sector operations, budgeting, and policy development

• Strong analytical and problem-solving skills
• Ability to translate complex technical concepts into clear, actionable recommendations
• Excellent written and verbal communication skills
• Proven ability to manage multiple projects and work across departments
• Strategic thinker with a practical, solutions-oriented mindset

• Problem Solving – Analytically and logically evaluating information
• Learning Agility – Seeking learning opportunities and applying the lessons to work
• Handling Stress – Maintaining emotional stability under pressure, challenge, or adversity
• Professional Integrity & Ethics – Displaying honesty, adherence to principles, and personal accountability
• Safety Focus – Showing vigilance…