Patient Outcome Project Manager

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Full Time Management Los Angeles, CA, US

3 days ago Requisition

Salary Range: $50,000.00 To $75,000.00 Annually

Reports to:Vice President of Development and Administration

Functional/Dotted-line:Associate Vice President of Operations

Kheir Clinic is committed to providing culturally and linguistically-sensitive quality healthcare and human services to the underserved and uninsured residents of Los Angeles.

Kheir Clinic was established in 1986 to serve as a bridge between low-income, recently-immigrated, non-English speaking Korean community and local health and social service providers. Today, Kheir is a broad-based agency providing comprehensive health care for a diverse population through its 7 clinics (Federally Qualified Health Center sites), Adult Day Health Care Center and Patient Resources Department.

Kheir's mission is to increase and provide access to culturally and linguistically-sensitive quality primary healthcare and human services support to the underserved and uninsured residents of Southern California.

The Patient Outcome Project Manager (POPM) is responsible for the planning, implementation, evaluation, and management of projects and initiatives across the organization aimed at improving health outcomes and operational efficiency, with primary focus on the execution of grant-funded programs.

The POPM is accountable for the management and execution of grant funded deliverables, including but not limited to maintaining work plans, monitoring deliverables and budgets, tracking compliance with funder requirements, and reporting status to leadership and stakeholders on a defined schedule.

The POPM operates within a matrix supervisory structure.

The POPM reports to the Vice President of Development and Administration, who serves as the POPM’s primary administrative supervisor and is responsible for overall employment supervision, day-to-day administrative supervision, strategic direction in grant administration, funder commitments, and alignment with development priorities.

The POPM maintains a dotted-line functional reporting relationship to the Associate Vice President of Operations, who serves as the POPM’s functional supervisor for projects affecting clinic operations, including operational implementation, clinic capacity, workflow, facilities, staffing impacts, patient access, or service delivery. In this capacity, the Associate Vice President of Operations provides supervisory direction and oversight to ensure projects are operationally feasible, appropriately sequenced with clinic capacity, and supported by site and department leadership.

This functional supervisory relationship extends beyond consultation or stakeholder input and includes appropriate authority over operational decisions within the scope of these projects and any other projects under operations purview.

• All new project requests are submitted through a standard intake process and reviewed jointly by the VP of Development and Administration and the AVP of Operations.
• The POPM maintains a portfolio view of active projects with status, capacity load, and risk flags. The POPM identifies and reports capacity concerns but does not independently determine organizational or operational capacity.
• Projects are prioritized against funder deadlines, compliance exposure, and operational readiness.

• Lead the structured handoff from the Development team at the point of award, including review of the approved scope, work plan, budget, logic model,…