Framing Manager

Major Activities

• Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
• Develop and coach the team selling behaviors
• Lead the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager
• Achieve your KPIs and manage the framing team to achieve their role KPIs
• Review sales and production workload and build plans and sales floor time for networking
• Manage and execute the inventory management processes as assigned
• Manage and execute shrink and safety programs
• Serve as Manager on Duty (MOD)
• Assist with interviewing, on‑boarding, coaching, observing and training of new team members; support with talent development activities; participate in performance management activities of your team; utilize leadership competencies for continued self‑development
• Partner with MODs daily on the expectations of framing and other framers
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for others
• Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
• Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment
• Acknowledge customers, help locate products and provide solutions
• Assist with omni‑channel processes

To be determined.

• Basic computer skills

• Previous custom framing experience
• Retail management experience
• Experience leading a sales team

• Regular bending, lifting, carrying, reaching, and stretching
• Ability to move throughout the store
• Ability to remain standing for long periods of time
• Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
• Ability to request reasonable accommodation if needed

• Public retail store setting; all public areas are climate‑controlled; some stock rooms may not be; occasional outdoor work while retrieving shopping carts or unloading trucks; frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings

Total Base Pay Range for this Position: $17.75 - $23.10

Benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and more.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Applicants and Employees in Unincorporated Los Angeles County:
Michaels reasonably believes that criminal history may have a direct, adverse impact on certain job duties. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Michaels is committed to the full inclusion of all qualified individuals. According to our policy, people with disabilities are provided reasonable accommodations. If a reasonable accommodation is required, please contact Customer Care at