Case Manager and Benefits Specialist Military Veteran Mental Health Services

Description

Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities.

MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low‑income and no‑income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition‑age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues.

MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self‑care and can enjoy a 35‑hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team‑oriented culture that offers opportunities for growth.

We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off.

35 hours per week / $24.00 per hour (The actual compensation will be determined based on experience and other factors permitted by law.)

Under direct supervision of the Program Manager, provide housing placement, support and case management services for eligible homeless veteran families through outreach, assessment and engagement of potential members. Assist veterans and their families in finding and accessing requested community linkages and resources through the application of intensive case management services based on housing first and psychosocial rehabilitation model of treatment and services.

This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency’s operations. MHALA is an equal employer opportunity and service provider.

The agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA).

• Developing individualized case plans for each veteran household. Identify the veteran’s goals and what action steps should be taken to achieve those goals.
• Assisting veterans in obtaining employment or higher‑paying employment.
• Assisting veterans in applying for any benefits for which they may be eligible, including V.A. pension benefits, social security benefits, etc.
• Working with local landlords and property managers to identify suitable housing for local veterans and to serve as a liaison between veteran tenants and their landlords. Mediates and advocates on behalf of the member to help him/her obtain and keep their housing.
• Update and maintain an accurate case file for each veteran, in accordance with the primary contractor’s guidelines and with the VA’s program guidebook.
• Entering client information into a secure database, updating, and maintaining the data with the database. Assist and support program documentation standards of staff in accordance with MHALA, county contracted provider, and funding source standards and requirements, and documents in required program, including 24‑hour turnaround documentation to ensure all required data collection documents (as applicable to your program (HMIS) are submitted on or before due date.
• Collaborate with member to establish a working budget for sustainability of housing including all expenses and income sources of the household.
• Interface with government, community and private agencies to obtain…