Health Services Assistant

RFK Community Alliance

Lancaster, MA

Pay Range: $18.00 - $21.25

RFK Community Alliance has an exciting opportunity for a full-time Health Services Assistant.

We seek a dynamic Health Assistant to provide clerical and coordination support to the Health Services Department. This position plays a key role in ensuring continuity of care for residents by managing medical documentation, coordinating healthcare appointments, maintaining health records, and supporting nursing staff with day-to-day health services operations. The Health Assistant serves as a liaison between healthcare providers, nursing staff, and residential programs to ensure accurate communication and timely follow-up of healthcare needs.

• Schedule and coordinate medical, dental, vision, and routine healthcare appointments for residents.
• Facilitate transportation and accompany residents to healthcare appointments.
• Communicate appointment details with residential and nursing staff and ensure appropriate follow-up.
• Obtain medical documentation and provider recommendations following appointments.

• Upload and maintain medical records, appointment documentation, and healthcare forms within the electronic health record system (eHana).
• Ensure all health-related documentation is accurate, complete, and filed in a timely manner.
• Assist with data entry, reporting, and record maintenance for the Health Services Department.

You are an organized, detailed, and computer savvy professional who is looking to use your experience and skills in a collaborative group setting. Specific qualifications include:

• High School Diploma;
  Associate degree preferred
• Must be able to successfully complete Medication Administration Certification
• Proficient in e-Hana is preferred
• Minimum of one year working with children and adolescents in a residential setting
• Excellent communication skills and ability to work independently as well as part of a team
• Strong computer skills including Microsoft Office Suit
• A valid driver’s license
• Managing appointments and transporting residents to the scheduled appointments
• Documentation of appointments and any additional paperwork necessary for the resident’s records.

40 hours per week;
Monday – Friday 9:00am – 5:00pm (Flexible)

RFK Community Alliance provides high-quality care and support to people and families facing complicated challenges. As a multi-service agency, we offer a wide range of programs serving a variety of needs across all ages, from infants to seniors. We are team players when it comes to caring. We work with the people we serve, their families, schools, and other community partners to develop a network of support.

We provide opportunities to build skills and confidence. We nurture strength, determination, and resilience.

At RFK Community Alliance, we’re dedicated to a culture where everyone can show up to work as their full authentic selves. Diversity and inclusion doesn’t happen by accident, it’s by design. Together we are the designers. We believe that a diverse and inclusive workplace makes our organization stronger. We care about including diverse perspectives and experiences throughout every level. Which is why we’re committed to honoring, celebrating, and fostering diversity and inclusion on our team, in our clientele and within our community.

Our team must reflect our community and vice versa. We value, respect, and support all types of diversity across all identities including, but not limited to, ethnicity, race, gender, LGBTQIA, age religion and abilities. We take responsibility for the community we’re creating here at RFK Community Alliance, and…