Receptionist, Administrative​/Clerical

The Receptionist is responsible for greeting and assisting visitors, answering phones, and performing general clerical work in support of hospital patients and staff.

• Competitive Compensation
• Comprehensive Benefits Package including Medical, Dental, Vision
• 401(k) Matching
• Student Loan Repayment and Tuition Reimbursement
• Professional Development Opportunities (CEU options)
• Health and Wellness Programs
• Career Advancement
• Inclusive and Supportive Culture
• Work Life Balance
• Employee Recognition Program

• Greets visitors positively, maintaining visitor registration logs.
• Directs patients and visitors to appropriate parties and answers basic questions.
• Answers telephone calls and routes them correctly via phone or paging system.
• Performs general clerical and data entry duties.
• Ensures the reception area is maintained, clean, and provides a calm environment for visitors.
• Communicates with appropriate staff during emergency situations and drills.
• Provides an environment conducive to safety for patients, visitors, and staff.
• Assesses risks for safety and implements appropriate precautions.
• Complies with approved safety and infection prevention standards.
• Maintains regular attendance in keeping with the assigned work schedule.
• Performs other duties as assigned to support overall effectiveness of the organization.

• High school diploma or equivalent required.
• One year of receptionist experience in a healthcare setting preferred.
• Maintains acceptable driving record, current driver’s license, and insurability.
• Proficiency in MS Office software (Excel, Word, Outlook, PowerPoint).
• Effective organizational and time‑management skills.
• Effective written and verbal communication skills.
• Critical thinking skills.
• Ability to prioritize and meet deadlines.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others at all levels of the organization.

• Significant amount of sitting for prolonged periods.
• Lifting or exerting up to 25 lbs.
• Sufficient manual dexterity to operate equipment and computer keyboard.
• Close vision and ability to adjust focus.
• Ability to hear overhead pages.

Location:

Eau Claire, WI