Community Support Specialist - Hunterwood Park & Hunters Hill

NOTE:

Minimum one (1) year of experience in administrative, operations, customer service or property‑related roles is required for this position. Experience in multifamily housing, property operations or facility coordination is preferred.

Community Support Specialist with at least one (1) year of experience in administrative, operations, customer service or a property–related role. Passionate about customer service and ready to support our valued residents. Responsible for resident communication, operational and maintenance coordination, and providing administrative and lease support. Must have a strong desire to learn and grow into a property management role. Excellent entry‑level opportunity for someone looking to build a career in property management.

• Provide exceptional customer service to residents, ensuring a high‑quality living experience
• Support community operations across customer service, property conditions, and financial performance
• Serve as the primary point of contact for residents and applicants, handling inquiries and resolving issues efficiently
• Assist walk‑in and prospective residents with professionalism and responsiveness throughout the application process
• Prepare and deliver timely resident communications and notices
• Provide administrative support to the Community Manager to ensure smooth daily operations
• Foster a welcoming and positive community environment for all residents

• At least one (1) year of experience in administrative, operations, customer service or a property‑related role
• Experience in multifamily housing, property operations or facility coordination, preferred
• Familiarity with property management software (e.g., Real Page, Yardi, App Folio), a plus
• Strong written and verbal communication and customer service skills
• Excellent organizational skills with attention to detail
• Ability to manage multiple tasks and prioritize in a fast‑paced environment
• Ability to use phone systems, computer hardware and software, mobile devices, and other technology applications
• Ability to work both independently and as part of a team
• Reliable transportation, valid driver’s license and motor vehicle insurance

• Standard 4‑day workweek (34 hours worked = 40 hours paid)
• Substantial PTO & paid holidays

• Health, dental and vision insurance
• Company sponsored life insurance policy
• 401(k) and company match

• On‑Demand Pay (get paid early!)
• Education Assistance
• Charitable giving opportunities
• A culture where employees are recognized and celebrated

We are an equal opportunity employer providing opportunity to all individuals regardless of race, color, religion, national origin, ancestry, sex, gender identity, sexual orientation, age, disability, genetic information, marital status, veteran status or any other status protected by the laws or regulations in the locations where we operate. All personnel actions – including recruitment, employment, training, promotions, compensation, benefits, transfers, terminations, layoffs, company‑sponsored education, social and recreational programs – will continue to be administered in accordance with the principles of equal employment opportunity.