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Salon Customer Experience Specialist - River Valley Mall
Job in
Lancaster, Fairfield County, Ohio, 43130, USA
Listed on 2026-03-10
Listing for:
J. C. Penney
Full Time
position Listed on 2026-03-10
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
C. Penney - - Responsibilities:
Help drive the client experience while maximizing sales potential of each client;
Ensures proper scheduling and continuing appointments, including walk-in clients, booking and re-booking;
Receptionist duties including registration of clients and answering phones;
Handles client complaints, exchanges, refunds and adjustments, and cashiers within guidelines;
Maintains and updates automated client records and visual merchandising to meet salon standards
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