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Patient Care Coordinator

Job in Lancaster, Fairfield County, Ohio, 43130, USA
Listing for: US Physical Therapy
Full Time position
Listed on 2026-09-12
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 23000 - 25000 USD Yearly USD 23000.00 25000.00 YEAR
Job Description & How to Apply Below

You’re Not Just “Front Desk.” You’re the Face of the Clinic and Part of our Team!

Patient Care Coordinator | Cornerstone Physical Therapy-Canal Winchester

If you’re the kind of person who lights up a room, loves helping people, and can keep a busy day organized without getting rattled…this role is for you.

At Cornerstone, we’re a PT-owned private practice built on exceptional service, outcomes, and a team culture that actually feels like a team. We hire the best....because patients notice the difference.

The #1 thing we’re looking for

You don’t need a perfect resume. We want someone who is:

personable, computer savvy, a quick learner,and highly coachable.

If you can learn fast, follow systems, and contribute to clinic success...you’ll thrive here!

Job Description

What you’ll do:

You’ll be the point person for the non-clinical patient experience...making every visit smooth from start to finish:

Welcome patients and create a “they know my name” experience

Answer phones with confidence and warmth

Schedule visits electronically and keep the day flowing

Verify insurance benefits and confirm patient info (personal + financial)

Maintain charts and EMR accuracy

Support clinic operations: faxing, filing, misc. tasks as needed

Qualifications

What “great” looks like here

  • Patients feel taken care of from the moment they walk in
  • You catch details before they become problems
  • You communicate clearly and stay calm when it’s busy
  • You take ownership, help teammates, and keep things moving

What helps (but isn’t required)

  • Medical front office experience
    preferred
    (1+ year is a plus)
  • Comfortable with Microsoft Word/Excel
  • EMR/medical software experience is helpful
Additional Information

What you'll get:

  • PTO + paid holidays
  • Employee Assistance Program (EAP)
  • Employee discounts + additional company perks that support work–life balance

The anticipated base salary range for this position is$17.00- $18.00
. Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography.

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