Health Navigator
Listed on 2026-09-14
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Healthcare
Community Health, Patient/Health Advocate
We are seeking a Health Navigator!
Fairfield Community Health Center, Lancaster, Ohio
Join our Team!
Fairfield Community Health Center's (FCHC) goal is high-quality, better care for our patients. We have been recognized as a Level 3 Patient-Centered Medical Home (PCMH) by the National Committee for Quality Assurance for all our family practice offices. PCMH means we offer a team approach, with the patient as the most important member of the team. FCHC offers improved access to care with extended hours, as well as same-day and next-day appointments.
We work with specialists and hospitals to coordinate care to be sure that the entire healthcare team is working together to assure the best possible health for our patients.
We are seeking a Health Navigator!
Fairfield Community Health Center, Lancaster, Ohio
Join our Team!
Fairfield Community Health Center's (FCHC) goal is high-quality, better care for our patients. We have been recognized as a Level 3 Patient-Centered Medical Home (PCMH) by the National Committee for Quality Assurance for all our family practice offices. PCMH means we offer a team approach, with the patient as the most important member of the team. FCHC offers improved access to care with extended hours, as well as same-day and next-day appointments.
We work with specialists and hospitals to coordinate care to be sure that the entire healthcare team is working together to assure the best possible health for our patients.
The pay range for this position is $19.00-$23.00/hr based on experience, education, and/or licensure.
Position Summary:The Health Navigator role supports the organization's Patient-Centered Medical Home (PCMH) and HRSA Health Center Program requirements by ensuring coordinated, comprehensive, culturally responsive, and patient-centered care. This role advances access to care, continuity, population health management, community integration, quality improvement, and compliance with HRSA, NCQA, and other regulatory standards.
Primary duties and responsibilities:- Facilitate timely access to primary and preventive care services
- Coordinate referrals, transportation, hospital/ED discharges, and follow-up appointments
- Provide enabling services to reduce barriers to care (e.g., navigation, scheduling support). Support patients before, during, and after visits to improve engagement and continuity. Assist in special outreach projects
- Serve as a liaison between patients, families, providers, care teams, and community partners
- Participate in daily huddles, interdisciplinary care team meetings, and panel reviews
- Communicate identified care gaps, risks, and social barriers to providers and leadership. Serve as a resource to providers and staff related to care coordination, population health workflows, and HRSA expectations
- Promote shared decision-making, health literacy, and self-management using motivational interviewing
- Provide ongoing follow-up, coaching, accountability, and advocacy
- Manage patient panels, registries, and risk stratification using Azara DRVS; review preventive services, labs, immunizations, utilization, and chronic disease measures
- Conduct patient outreach directly or coordinate outreach based on registry and panel data; monitor population-level trends and recommend interventions to improve outcomes and equity
- Maintain current knowledge of community-based organizations and external resources; link patients to social support, including food access, housing resources, insurance assistance, and transportation
- Participate in Quality Improvement (QI) activities aligned with PCMH and HRSA expectations
- Assist with development, tracking, and implementation of QI goals and action plans
- Track progress on preventive care, chronic disease outcomes, population health initiatives, and…
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