Residential Counselor

The Residential Counselor provides direct support to clients in the Mental Health Residential Treatment setting. This role is designed for emerging professionals with a bachelor’s degree or in the final stages of completing coursework in social work, psychology or a related field who wish to gain hands on clinical experience. The Residential Counselor assists with direct care support, group facilitation, case management, risk assessment and crisis intervention, while contributing to a safe, structured, and therapeutic environment.

• Assist with ongoing case management tasks, including coordinating appointments, maintaining communication with providers, and supporting discharge/aftercare planning.
• Support clients in developing daily living skills, self-care routines, and household responsibilities consistent with treatment goals.
• Document all client interactions, observations, and incidents accurately and timely in accordance with program and licensing standards.

• Co-facilitate psycho educational, skills-based and process groups under clinical supervision (e.g., DBT, mindfulness, relapse prevention, emotional regulation, ADL skill building).
• Assist clients with setting and achieving recovery goals.
• Support clients with developing and achieving treatment plan goals and documenting progress as needed.
• Conduct ongoing behavioral observations and report relevant information to the clinical team for treatment planning.
• Participate in the completion of risk assessments (e.g., C-SSRS, SAFE-T) under supervision to monitor client safety and risk status.
• Assist with crisis de-escalation and intervention, utilizing trauma-informed communication, grounding techniques and emergency protocols when necessary.
• Provide supportive one‑on‑one check‑ins to reinforce coping skills, emotional regulation and safety planning within the scope of training.

• Maintain structure and consistency within the daily schedule, ensuring adherence to treatment programming and program guidelines.
• Foster a positive, recovery‑oriented community by modeling healthy communication, emotional regulation, and conflict resolution skills.
• Support the upkeep of the home environment by assisting clients with chores, meal preparation, and maintaining cleanliness in shared spaces.
• Ensure the facility is maintained in a safe, clean, and orderly condition.
• Monitor self‑administration of medication as per program policy and report any deviations or safety concerns to the supervising staff immediately.

• Engage in supervision and ongoing training to enhance professional competence and clinical judgment.
• Demonstrate openness to feedback, willingness to learn, and commitment to developing skills in strength‑based communication, risk management, and crisis response.
• Collaborate with the multidisciplinary team—including therapists, medical staff, and BHTs—to ensure continuity and quality of care.
• Uphold confidentiality, ethical standards, and all company policies and procedures.

• Bachelor’s Degree Track:
• Education:
  
  A bachelor’s degree from an accredited college or university in a human services field (Psychology, Social Work, Sociology, etc.).
• Experience:
  
  Typically requires no prior experience at this level, as the degree serves as the primary qualifier for entry‑level MHW status.

• Associate’s Degree / 60 Credits Track:

• Education:
  
  An associate’s degree or 60 credit hours from an accredited college or university in a human services field.
• Experience:
  
  Requires at least 3 years of experience in a mental health or human services setting.

• Trauma-inform…