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Back of House Team Member
Job in
Lancaster, Fairfield County, Ohio, 43130, USA
Listed on 2026-08-11
Listing for:
Chick-fil-A
Full Time
position Listed on 2026-08-11
Job specializations:
-
Management
Operations Management
Job Description & How to Apply Below
Lead BOH teams to rank in the top 20% of Customer Experience Metrics (CEM) including OSAT;
Optimize throughput and maintain Speed of Service under 4 minutes across dayparts;
Lead from the floor with real-time coaching and feedback;
Build and sustain fully staffed operations including developing Trainers and Team Leaders;
Establish a rhythm of performance management with biannual evaluations and development plans
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