Claims Administrative Support Specialist

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination:
Progress.

As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. You will ensure essential administrative functions run smoothly and may interact with customers and medical providers by phone or in person when applicable.

• High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience
• One year post-secondary education

• Proficiency using office equipment
• Proven organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Scranton, PA. Candidate must reside within a 30-mile radius of the Scranton Claims office (2200 Stafford Ave., Scranton, PA 18505) to support our Work Location Strategy.

Monday through Friday, 8am - 5pm. This is an in-office customer-facing position.

• $19.63 - $20.52 per hour
• Gainshare annual cash incentive payment up to 16% of eligible earnings based on company performance

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

May require lifting