Clerical Assistant

The Pennsylvania State Employees' Retirement System (SERS) is looking for a Clerical Assistant 3 to join the Benefits Determination Division. Job responsibilities include updating member data (addresses, bank information, power of attorney, death benefits, etc.), reviewing retirement documents, processing agency debts, salary claims, and withdrawals, responding to requests for pension verifications, scanning and routing incoming documents, and responding to inquiries from members, beneficiaries, and attorneys.

SERS is an equal opportunity employer and welcomes all qualified individuals to our team. We are committed to an inclusive and respectful work environment that fosters personal and professional growth, embraces the contributions of all team members, and leverages diversity in people, ideas, and experiences to achieve our highest potential.