Clerical Assistant ; LIHEAP - Dauphin County Assistance Office

Position Summary

As a Clerical Assistant 2 with the Department of Human Services, you will be part of a friendly and mission-focused environment. This job is a great fit for someone who enjoys organizing information and helping others. You will play a key part in keeping office operations steady and reliable. Bring your strengths to a place where your work supports individuals and families every day.

• Scanning and Imaging:
  Scan and categorize documents and update electronic image sets accurately
• Equipment Care:
  Clean scanners and multi‑function devices according to instructions
• Data Entry:
  Input data into automated systems with precision
• Information Inquiry:
  Access systems to look up needed case information
• Office Support:
  Prepare letters and forms, file documents, greet visitors, and sort incoming materials
• Communication:
  Discuss procedures and needs with your supervisor as required

• Seasonal full‑time employment – typically runs for 6‑8 months during the fall and winter seasons.
• Work hours are 8:30 AM to 5:00 PM, Monday – Friday, with a 60‑minute lunch.
• Free parking.
• Work conditions: assigned duties are performed in a controlled office environment. Employees may be reassigned to different work sites due to operational needs.
• Telework:
  May be eligible to telework part‑time. Specific details of the telework schedule will be discussed during the interview process. You must have a securely configured high‑speed internet connection and work from an approved location inside Pennsylvania. The ability to telework is subject to change at any time.
• Salary:
  Starting hourly salary of $18.83 (before taxes) for candidates who are new to employment within the Commonwealth of Pennsylvania.

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent federal government job title) OR
• High‑school graduation OR
• An equivalent combination of experience and training.

• Must meet the PA residency requirement.
• Hiring preference given to candidates who live within Dauphin County. If no eligible candidates from Dauphin County apply, others may be considered.
• Must be able to perform essential job functions.

• Conditional offer of employment requires submission of criminal history reports.
• Must pass a background investigation.

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.
• To learn more about employment preferences for veterans, see the Pennsylvania State Department of Labor and Industry website.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.