Clerical Assistant ; LIHEAP Bedford County Assistance Office

The Bedford County Assistance Office in the Department of Human Services is searching for a Clerical Assistant 2 who is ready to take on meaningful responsibilities. This position gives you hands-on experience with scanning, filing, greeting visitors, and processing energy assistance tasks. Each day brings new opportunities to support clients and strengthen office operations. Step into a role that helps your community and builds your future.

This position supports LIHEAP services by handling daily clerical tasks that keep applications, records, and client interactions accurate and organized. It plays an important part in helping the Bedford County Assistance Office serve families who need heating assistance. As a Clerical Assistant 2, you will perform the following duties:

• Scanning Tasks: Scan documents, modify electronic images, and attach files to correct records
• Data Entry Work: Input information into CIS and other automated systems
• Information Inquiry: Access automated systems to obtain needed details
• Typing Support: Prepare letters, forms, reports, and envelopes
• Record Filing: File documents, organize case records, and purge outdated materials
• Visitor Reception: Greet office visitors, record information, and direct them to appropriate staff
• Sorting Duties: Review mail, printouts, case messages, and logs and distribute them to correct staff
• Supervisor Communication: Discuss procedures, concerns, and improvement ideas with supervisor

Interested in learning more? Additional details regarding this position can be found in the position description.

• Full-time, seasonal employment, 37.5 hours per week.
  • Seasonal employment runs approximately 6-8 months during the fall and winter seasons to assist clients in the process of applying for heating assistance.
• Work hours are 8:30 AM to 5:00 PM, with a 1-hour lunch.
• Travel and overtime as needed.
• Work Conditions:
  Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.
• Telework:
  This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Bedford, PA.
  
  The ability to telework is subject to change at any time.
• Salary:
  Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting hourly rate of $18.83 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• Hiring preference for this vacancy will be given to candidates who live within Bedford County. If no eligible candidates who live within Bedford County apply for this position candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• You must pass a background investigation.

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to (Use the "Apply for this Job" box below). and click on Veterans.

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

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