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Senior Multichannel Forecast & Capacity Planner
Job in
Lancaster, Lancaster County, Pennsylvania, 17622, USA
Listed on 2026-08-13
Listing for:
Healthfirst
Full Time
position Listed on 2026-08-13
Job specializations:
-
Business
Business Analyst
Job Description & How to Apply Below
Healthfirst is seeking a Workforce Enablement Senior Forecast Planning Analyst to lead forecasting quality, capacity planning, and performance oversight across a multichannel contact center including BPO partners.
The role owns end-to-end forecasting, translates demand into staffing strategies, and provides visibility into risks and opportunities to drive continuous improvement in forecasting, planning, and workforce management.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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