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Operations Quality & Escalations Lead
Job in
Lancaster, Lancaster County, Pennsylvania, 17622, USA
Listed on 2026-08-20
Listing for:
Sedgwick
Full Time
position Listed on 2026-08-20
Job specializations:
-
Business
Regulatory Compliance Specialist
Job Description & How to Apply Below
Sedgwick is seeking an Operations Support Services Specialist to lead OSS quality initiatives and ensure SLAs are met. You will guide coordinators, monitor workload, and drive process improvements across the team.
The role requires a Bachelor's degree and at least three years in claims management, with strong communication, leadership, and analytical skills to support customers and internal partners.
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