Service Advisor; Customer Service

We currently have an opening for an Service Advisor I - Parts position in our Mountaintop, PA facility.

• Provide superlative service and support to customers.
• Improve customer relationships and customer satisfaction.
• Processing of parts orders and providing parts pricing for repair order for all products.
• Place orders and generate job sheets to be sent to the shop to manufacture product to fill order request.
• Communicate with customers verbally and in writing.
• Provide order status, tracking information and ship date information to customers and others.
• Release existing quotes for fabrication.
• Perform other duties as assigned.

• Must be highly organized and have a proven ability to work within a team environment.
• 2-5 years experience interacting with customers preferred.
• Must possess superior communication skills.
• Must have experience in a customer service environment communicating with customers, processing or imputing orders and/or high volumes of data entry.
• Rolling door knowledge and mechanical background a plus.
• We offer a competitive salary plus a very comprehensive benefits package, including 401K, paid holidays, sick, and vacation time.

Equal Opportunity Employer