Digital Inclusion Specialist

The Massachusetts Board of Library Commissioners is hiring a Digital Navigator for the Lawrence Public Library. This full-time role is crucial in helping bridge the digital divide by providing assistance with internet services and devices to community members. Key responsibilities include overseeing the computer lab, engaging patrons, and coaching them in digital skills. A bachelor’s degree in Information Technology or related experience is required, along with strong communication skills and customer service orientation.

The position offers a salary of $24.48 per hour and is a union position with annual salary increases.
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