Financial Systems Operations Specialist

Value Proposition

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Overview

This is a full-time, hybrid career opportunity based out of our Corporate Headquarters location in Lancaster, PA.

This role supports the daily operations of financial systems, ensuring data accuracy and timely reporting, providing user support, assisting with report generation, and contributing to ongoing platform improvement initiatives. Ideal candidates are detail-oriented, analytical, and proactive, with a passion for financial technology and continuous learning.

Responsibilities

• Complete routine financial system tasks - including daily reconciliation of system integrations and entering journal entries for assigned business units -- to ensure accurate records, compliance with procedures, and operational continuity.
• Maintain and monitor daily financial systems and integration points, while serving as a department contact for system issues and inquiries.
• Complete general ledger maintenance requests in all systems as required by Sarbanes-Oxley (SOX) procedures and control standards.
• Provide first-level financial systems support to finance and business users.
• Support system training efforts by assisting in sessions and maintaining up-to-date training materials to reflect current processes and system changes.
• Adhere to established procedures and internal controls, ensuring that SOX controls are performed as documented, and assist the manager in making sure all documented procedures and controls are current.
• Identify issues related to the completion of the general ledger daily and monthly unattended processing work packages and escalate concerns promptly to ensure timely resolution and minimal disruption.
• Assist with troubleshooting system issues and escalate as needed.
• Assist with system upgrade activities, including testing and documentation.

Qualifications

Education

High School Diploma or equivalent. (Required)

Associate Degree or the equivalent experience. Specialty:
Accounting or Finance. (Preferred)

Experience

2 or more years general ledger systems. (Required)

1 or more years banking or finance. (Preferred)

Knowledge, Skills and Abilities

• Familiarity with accounting principles and concepts (Preferred)
• Strong attention to detail (Required)
• Effective written and verbal communication skills (Required)
• Strong analytical and problem-solving skills (Required)
• Intermediate proficiency in utilizing Excel (Required)

Other Duties as Assigned by Manager

Additional Job Duties:

• Actively participate in annual audits by responding to auditor's questions and requests for reports and supporting documentation.
• Produce/Run various financial and management reports for all levels of management.
• Identify and implement business process improvements that will enable automation, increase productivity, streamline processes, promote efficiencies and reduce technical complexity.
• Facilitate movement of information between downstream systems such as Workday and Black Line, or similar systems.
• Closely collaborate with the IT department system administrator in the event of system issues.
• Assist with general ledger merger and acquisition activities, such as chart of accounts and organization structure maintenance in all financial systems, data mapping and verification, and post conversion reconcilements.
• Provide other administrative support for Corporate Accounting Partners as needed.

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due…