Tax Account Collections Technician

Tax Account Collections Technician – Bureau of Compliance Wage Garnishment, Bank Attachment Section 2

• Collect delinquent taxes by working with taxpayers, employers, and financial institutions through wage garnishment and bank attachment processes.
• Assist taxpayers by explaining requirements and reviewing required documents.
• Research accounts to determine liability, identify missing filings or payments, and update records.
• Enter account changes and payment information into required systems.
• Manage cases from creation through follow‑up, including wage garnishment and bank attachment actions.
• Apply payments correctly and create vouchers based on the type received.
• Request liens and assessments when necessary to move cases toward resolution.

• Three years of experience reviewing tax documents and applying tax laws, rules, and regulations, or in the collection of taxes, or in the provision of taxpayer assistance, or a combination of experience and training that provides the required knowledge, skills, and abilities.
• Ability to perform essential job functions.
• Eligibility to work in the United States as required by federal background‑check and citizenship/residency verification under IRS Publication 1075.

• Full‑time employment.
• Work hours:
  
  8:30 AM to 4:30 PM, Monday – Friday, with a 30‑minute lunch break.
• Telework up to three days per week upon successful completion of required in‑office training and a secure, high‑speed internet connection.
• Starting annual salary of $45,907.00 (before taxes) for new employees with the Commonwealth of Pennsylvania.

• Access to Federal Tax Information (FTI) subject to IRS Publication 1075.
• Must pass an enhanced background check, including federal records, state police clearance, local law enforcement check, and citizenship/residency verification.

The Commonwealth is an equal‑employment‑opportunity employer and is committed to a diverse workforce. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.