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Guest Experience Supervisor & Communications Lead
Job in
Lancaster, Lancaster County, Pennsylvania, 17622, USA
Listed on 2026-08-07
Listing for:
SeaWorld
Full Time
position Listed on 2026-08-07
Job specializations:
-
Hospitality / Hotel / Catering
Event Management & Planning -
Customer Service/HelpDesk
Event Management & Planning
Job Description & How to Apply Below
Sea World's Sesame Place is seeking a Full Time Guest Correspondence Supervisor to lead guest communications and frontline service, in-park and online, ensuring exceptional experiences.
You will supervise the guest relations team, coach staff, resolve escalated concerns, manage ticketing, passes, reservations, and coordinate with marketing and park leadership. This role requires strong communication and leadership with availability on weekends and holidays.
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