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AI-Driven Support Specialist | Chatbot & Tech

Job in Lancaster, Lancaster County, Pennsylvania, 17622, USA
Listing for: Harris Computer
Full Time position
Listed on 2026-07-21
Job specializations:
  • IT/Tech
    AI Engineer (Applied/Software)
Salary/Wage Range or Industry Benchmark: 65000 - 75000 USD Yearly USD 65000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: AI-Driven Support Specialist | Chatbot & Tech Help

Harris Computer in Pennsylvania is seeking a Service Specialist to support FA2 and Prosoft, applying AI/chatbot concepts via RAG methodology. You will provide technical phone support, learn, implement, and train on FA2 and Prosoft for customers.

The role requires identifying additional revenue streams, delivering regular status reports to the Manager of Support Services, and juggling multiple priorities in a fast-paced environment.

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