ServiceNow Developer Job
Listed on 2026-08-07
-
IT/Tech
IT Consultant, IT Specialist
Service Now Developer Job
The Service Now Developer is an individual contributor responsible for the design, configuration, development, and support of solutions on the Service Now platform, with a primary focus on the Strategic Portfolio Management (SPM) suite – including Demand Management, Project Portfolio Management (PPM), Resource Management, and Agile Development. The Developer builds and enhances platform capabilities using Service Now best practices and JavaScript to deliver scalable, maintainable solutions that give leadership clear visibility into demand, investments, resources, and delivery across the enterprise portfolio.
The role is broadly split between project-based work – developing and deploying new SPM capabilities and business process improvements – and day-to-day operational support of existing Service Now application services. The successful Developer serves as a liaison between other technical staff, management, business users, and vendors regarding requirements, solution design, standards, security, and platform health, and provides both on-site and remote diagnosis and resolution of application and business process issues.
What's in it for you! Build innovative solutions using the latest Service Now platform capabilities. Drive process improvements that increase visibility, efficiency, and business value. Partner with business and IT leaders across the organization.
What You'll Do
- Service Now SPM Development, Configuration & Systems Design
- Technology Strategy & Innovation
- Stakeholder Engagement & Operational Support
- Governance, Standards & Best Practices
What will make you successful
- Service Now Technical Expertise
- Collaboration & Communication
Qualifications
- Bachelor's degree or equivalent combination of education and experience in Computer Science, Engineering or a related field required.
- 3+ years of hands-on Service Now development experience, including demonstrable work on the Strategic Portfolio Management (SPM) / Project Portfolio Management (PPM) applications preferred.
- Working knowledge and experience with Microsoft Office products.
What will make you stand out
- Certification in process discipline ITIL/PMI is preferred.
- Service Now Certified System Administrator (CSA) is required or strongly preferred.
- Service Now Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM / CIS-PPM) is highly desired.
- Service Now Certified Application Developer (CAD) and Agile Development / SAFe certifications are a plus.
Why should you join Armstrong World Industries?
Armstrong World Industries (AWI) is an Americas leader in the design and manufacture of innovative interior and exterior architectural applications including ceilings, specialty walls and exterior metal solutions. With approximately $1.4 billion in revenue, AWI has about 3,700 employees and a manufacturing network of 21 facilities in North America. At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.
For more than 160 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees. We are committed to developing new and sustainable architectural solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play.
It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.
Our Sustainability Ambition "Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow. We are committed to:
Engaging a diverse, purpose-driven workforce;
Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
Pursuing sustainable, innovative solutions for…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).