Commercial Banking Product Integration Specialist

Our values define us and our inspires us to Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our We champion a culture of and We promote a digitally enabled work environment to continuously enhance the experience of our

This is a full-time, hybrid career opportunity within the Fulton Bank footprint as follows: DC, DE, MD, NJ, PA, VA.

Periodic travel to Lancaster, PA and for team/other scheduled meetings to client meetings when required to gather customer requirements for integration.

The Specialist serves as the technical bridge between commercial banking products and clients' enterprise systems. Works directly with corporate and institutional clients to design, configure, and implement integrations that enable seamless use of Fulton's treasury and cash management solutions. This role blends deep technical expertise with client-facing communication skills to become a trusted advisor who understands both the banking product suite and the client's IT ecosystem, ensuring smooth onboarding, secure data exchange, and optimal product performance.

• Serve as the primary technical contact for commercial banking product integrations during client onboarding and implementation.
• Assess client IT environments, including ERP systems, authentication methods (SSO/SAML/OAuth), and file transfer protocols.
• Translate client business and technical requirements into integration specifications and configuration plans.
• Configure and test secure file transmissions (e.g., BAI2, ISO 20022, NACHA) and API-based data exchanges.
• Collaborate with internal product, operations, and security teams to ensure compliance with banking regulations and data security standards.
• Troubleshoot integration issues, working directly with client IT teams to resolve connectivity, authentication, and data mapping challenges.
• Provide technical training and documentation to clients for ongoing product use and maintenance.
• Participate in product enhancement discussions, providing feedback from client integration experiences.
• Support sales teams during pre-sales engagements by advising on technical feasibility and integration approaches.
• Maintain up-to-date knowledge of ERP platforms (e.g., SAP, Oracle Net Suite, Microsoft Dynamics) and industry integration standards.
• Represent the bank at client technology workshops, industry events, and user groups.

Bachelor's Degree or the equivalent experience. Specialty: information technology, computer science, finance technology, or related field. (Required)

5 or more years technical client-facing role within commercial banking, treasury management, or financial technology. (Required)

3 or more years proven experience with SSO integrations (SAML, OAuth, OpenID Connect). (Required)

3 or more years hands-on experience integrating with ERP systems and financial data formats. (Required)

3 or more years strong background in secure file transfer protocols (SFTP, FTPS) and API integrations. (Required)

• Technical Knowledge: ERP platforms (SAP, Oracle Net Suite, Microsoft Dynamics), banking file formats (BAI2, ISO 20022, NACHA), authentication protocols, and API/web services. (Required)
• Analytical
  
  Skills:
  
  Ability to assess client environments and design tailored integration solutions. (Required)
• Communication
  
  Skills:
  
  Skilled at translating complex technical concepts into clear, client-friendly explanations. (Required)
• Problem-Solving:
  Strong troubleshooting skills for connectivity, authentication, and data mapping issues. (Required)
• Collaboration:
  
  Ability to work effectively with both technical and non-technical stakeholders, internally and externally. (Required)
• Regulatory Awareness:
  Understanding of data security, privacy, and compliance requirements in banking. (Required)

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as…