Courier Support Specialist Evenings

Position: Courier Support Specialist (Full Time, Evenings)
** Description*
* Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary:

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Position Summary:

Drives daily from the Suburban Outpatient Pavilion to LGH facilities, physicians' offices and satellites locations in a hospital vehicle, transporting specimens to the core laboratory department for analysis and testing. Transport laundry, storeroom supplies, bulk items, documents and equipment to various LGH facilities and locations.  Makes approximately 30 pick-ups stops per 8 hr. shift.

+ Qualified individuals must have the ability  with or without reasonable accommodation  to perform the following duties:

+ Operates an LGH owned vehicle to drive from the Suburban Outpatient Pavilion or the Duke Street hospital to various LGH facilities and physicians' offices for pickup of patient specimens and other materials to be analyzed by the core laboratory.

+ Adheres to an assigned time window for each scheduled stop to ensure specimen integrity when delivering to the core lab.  Utilizes route sheets that lists predetermined stops with specific locations and pick-up time.

+ Understands proper specimen handling procedures to avoid contact with potential bio-hazardous materials and to maintain specimen integrity. Follows proper procedures during a spill to contain potential bio-hazardous materials and contacts proper authorities.

+ Communicates with the client during each stop regarding specimen quantity, location and availability.

+ Records appropriate information on the route sheets including the number and type of specimens collected, the type of documents delivered and picked up, supplies delivered, the "will call's" added and mileage traveled during the route.

+ Drives to and from various LGH facilities, physicians' offices and satellites for delivery of items such as laundry, documents, storeroom supplies, and small equipment.

+ Prepares the coolers used to transport the specimens to the core lab. There are several type of coolers prepared depending on the temperature requirements of the specimen being transported.

+ Drives in adverse conditions and various types of weather.

+ Monitors and reports all problems arising during transportation concerning specimen preservation and condition of courier vehicles. Reports these concerns to resource team leader or supervisor.

+ Receives text messages and or calls to perform extra pick-ups "will-call" as required. Changing priorities and or requesting other drivers to assist.  Helps to coordinate courier services through direct contact with other courier staff members and communicating with the clients and other LGH members.

+ The following duties are considered secondary to the primary duties listed above:

+ Organizes items for delivery during route stops.

+ Maintains appearance and condition of the courier vehicle. Fills and maintains proper fuel levels in the courier vehicles.

+ Reports all problems and potential problems with the vehicle to the resource team leader or supervisor.

+ Ability to avoid traffic, construction and other issues through knowledge of area roads and alternate routes.

+ Participates in the on-call responsibilities for this position as required.

+ Performs other job duties as required.

Responsibilities:

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Minimum Required Qualifications:

+  High school diploma or equivalent  GED .

+ Valid PA driver's license.

+ Two  2  years of operating a motor vehicle.

+ COGNITIVE REQUIREMENTS

+ ATTENTION CONCENTRATION - The following level of ability is essential for the jobholder to focus on certain aspects of current experience and reject others:

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- The position requires the ability to attend to more than one aspect of a situation simultaneously.  It is highly likely that multiple task demands are going to be required of the individual at the same time.

+ NEW LEARNING AND MEMORY - The following level of ability is essential for the jobholder to learn and retain material:

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- The position requires that an individual be able to learn new tasks quickly and effectively.
change frequently.  The ability to understand and carry out detailed, involved instructions is mandatory.

+ PROBLEM SOLVING, REASONING AND CREATIVE THINKING - The following level of ability that is essential for the jobholder to think  in order to solve a problem  by combining two or more elements from past experience or imaginative thought:

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- The position requires the ability to evaluate existing options to resolve a presenting problem.  The resolutions or options are clearly defined, limited in number and are altered infrequently. …