Agile Project Manager

Every day, Cen Trak enhances the lives of patients, staff, and their families in healthcare facilities around the world.

The global demand on healthcare has never been greater as the population grows, people live longer, and chronic illness rises.
To meet this challenge, Cen Trak helps to make hospitals as safe and efficient as possible so that clinicians can spend their time on what matters most - patient care. It achieves this through advanced, cloud-based software solutions and IoT devices that are used to locate essential medical supplies, equipment, and people. This ensures that the right care is given to the right patients at the right time.

Historical analytics and expert-led consulting services also provide opportunities to optimise and enhance daily clinical workflows for an improved patient experience.

Function:
Customer Service & Contact Center Operations

Job Type: Regular / Permanent

Role Type:
Full time

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.

Role

Summary:

We are seeking an Agile Project Manager to maintain Cen Trak's Real Time Location Systems (RTLS) market leadership in the healthcare space. Reporting to the Director, Enterprise Program Management Office(EPMO), the Project Manager will lead and manage the new product development (NPD) hardware, software, and systems efforts across multiple functions for the healthcare market. The role is expected to communicate effectively across functions and at all levels within the organization.

Additionally, the role is expected to establish, maintain, and use project/program management best practices and methods to ensure successful delivery, including the use of Agile principles for hardware and software. The ideal candidate is passionate about collaboration, communication clarity, purposeful process, execution excellence, and is an advocate for continuous improvement.

Location:

Responsibilities:

• Lead end-to-end project planning, execution, and delivery for both hardware and software initiatives using Agile methodologies (SAFe, BML).
• Partner closely with engineering, product management, hardware design, QA, and operations to ensure alignment on scope, timelines, and deliverables.
• Manage project risks, dependencies, and resource allocation across multiple concurrent work streams. Actively manage RAID logs and mitigate risk
• Drive incremental development to ensure seamless interoperability between hardware and software components.
• Track and communicate project status, milestones, and KPIs to leadership and stakeholders.
• Promote continuous improvement, Agile maturity, and team empowerment across the organization.
• Coordinate vendor relationships, external partners, and manufacturing or deployment teams as needed.
• Manage project budget including capitalized development costs and external spend with multiple, geographically diverse suppliers.
• Ensure documentation, compliance, and quality standards are met throughout the project lifecycle.
• Develop complex project plans using MS Project
• Create an environment fostering commitment, team spirit, resilience, and trust.
• Foster a culture of continuous improvement, encouraging teams to adopt and adapt best practices to enhance productivity and product quality.
• Track, measure, and report on project and team performance metrics.
• Bachelor's degree in business, Computer Science, Engineering or a related field required
• Minimum of 5 to 8 years of experience in Software and Hardware Project Management, including in depth knowledge and application of Agile principles
• Utilize Agile tools such as Jira to track team progress and productivity
• Ability to perform well under pressure, adapt to change, and meet deadlines in a fast-paced environment
• Ability to select, adapt, and practice Agile software development methodologies
• Self-starter, with strong sense of ownership, assertive follow-through, and orientation towards results
• Ability to see the "big picture"; ability to balance people, technical and business needs and make decisions taking these all into account
• Advanced proficiency in MS Office applications (Project, PowerPoint, Visio, Outlook, Excel) and Atlassian tools (Confluence and Jira)
• Ability to manage multiple projects concurrently and adapt to shifting priorities.
• Excellent written and verbal communication skills, comfortable presenting to and communicating with cross-functional groups at multiple levels within the company.
• Strong analytical and problem-solving skills, creative in finding innovative solutions to project execution or process problems.
• Excellent decision-making skills and comfort in influencing and leading cross-functional groups.
• Strong organizational skills

Preferred

Certifications:

• PMP or PMI-ACP certified
• SAFe Release Train Engineer
• Lean Six Sigma
• Communication:
  Exceptional communication skills, both written and verbal, proficient in English language.
• Ability to manage and interact with stakeholders both Internal and…