Senior Program Manager

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee - regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program - convert your recognition points into gift cards
• Employee Assistance Program - offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Candidates based in the Pittsburgh area are strongly preferred; candidates elsewhere in Pennsylvania will also be considered.

• Direct all phases of the client program, from inception through completion, leading primarily through your team.
• Own the cost, implementation, and performance of the program, including forecasting and financial reporting.
• Participate in the negotiation of contracts and contract changes.
• Coordinate the preparation of business plans, work statements and specifications, operating budgets, and financial terms/conditions of the contract.
• Ensure the program's approach stays aligned with current market trends, program goals, and client needs.
• Serve as the primary customer contact for program activities, leading program review sessions with the client to discuss cost, schedule, and performance.
• Develop new business or expand the program's scope with the client.
• Analyze problem and opportunity areas within the program and evaluate options.
• Evaluate performance and make recommendations on program and marketing actions.
• Establish milestones, monitor adherence to program plans and schedules, identify problems, and drive solutions - such as reallocating resources or adjusting contractual specifications.
• Determine the profitability and viability of program enhancements.
• Develop strategies to ensure effective program performance relative to market opportunity, working closely with functional groups across the program's life cycle.
• Direct the work of a cross-functional program team spanning technical, marketing, operations, analytics, and administrative areas.

• Manage one large program (typically $5-10M in annual revenue without incentives) or a large portfolio of smaller client contracts.
• Contribute to or lead contract creation and execute contracts for compliance and client satisfaction.
• Direct and coordinate a program team of roughly 50+ people across multiple functions.
• Direct people management experience, with a span of control of 2-5 direct reports plus contractors (ACWs) - with a track record of delegating to and developing your team rather than doing the work yourself.
• Comfort operating in programs that are strategic and/or carry high complexity and risk - whether that's a new program, a new client, or a complex client relationship.
• Lead process and tool improvement.
• Strong client-facing communication skills - this role is the face of the program to the client and needs to be polished, credible, and responsive in that seat.
• Strong business and financial acumen - comfortable owning forecasting and financial reporting for the program.
• May create technical content and intellectual property.

• Relevant work experience plus 8+ years of project or program management experience.
• 5+ years of people management experience.
• Bachelor's degree; MS or MBA preferred.

Target Compensation $120,000 - $130,000 / Bonus DOT Requirements

If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Compensation Range $97,600.00 - $ Currency USD Type Salary Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example. CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students.…