Clinical Supervisor, Comprehensive Care Day Shift

Position: Clinical Supervisor, Comprehensive Care, Full-Time (Day Shift)
** Description*
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Job Description:

Schedule:

Full-Time, Day Shift, 40 hours/week. Monday through Friday.

Summary:

+ Under the direction of the Senior Practice Manager, the Clinical Supervisor is responsible for the ongoing development, implementation, management and evaluation of support service programs that primarily serve individuals living with HIV. This position provides both administrative and clinical leadership while maintaining a small direct service caseload, ensuring that program operations remain aligned with the evolving needs of patients, staff and community partners.

This position will be instrumental in building, expanding and strengthening the Support Services Team to ensure program growth, quality service delivery and compliance with all regulatory and grant requirements. The Clinical Supervisor provides direct supervision to Social Workers, Medical Case Managers, Case Managers, Outreach Staff and other assigned personnel and is responsible for supporting both the clinical and operational needs of the  addition to supervisory and programmatic responsibilities, the Clinical Supervisor will maintain a limited direct service caseload.

The incumbent will provide clinical support, care coordination, resource navigation and case management services to ensure ongoing connection to care and to maintain direct knowledge of patient and community needs. This responsibility supports program quality, staff mentorship and the continued development of patient-centered services.

The Clinical Supervisor is responsible for overseeing daily operations, supporting staff development, monitoring quality and productivity standards and fostering innovation through the development of standard work, performance metrics and best practices.

Responsibilities:

+ Provides clinical and administrative oversight to the Support Services Team, including Medical Case Managers, Case Managers, Social Workers, Outreach Staff and other assigned personnel. Responsible for coordinating daily departmental operations and ensuring effective service delivery.

+ Maintains a limited caseload, providing direct case management, care coordination, resource linkage, patient advocacy and treatment planning as appropriate. Utilizes direct service experience to inform program development, staff supervision and quality improvement initiatives.

+ In collaboration with the Senior Practice Manager, the Clinical Supervisor assists in the development, expansion and implementation of support service programs designed to improve health outcomes and access to care for individuals living with HIV.

+ Provides ongoing coaching, supervision and professional development to promote staff growth and ensure adherence to program standards and organizational expectations.

+ Conducts individual and group supervision meetings with Support Services staff to establish standard work, monitor performance metrics, address barriers and foster innovation and continuous improvement.

+ Provides clinical guidance to staff and assists with complex patient situations, resource coordination, patient advocacy and treatment planning activities.

+ In collaboration with the Senior Practice Manager, the Clinical Supervisor…